The only book on the market that provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. Every concept is explained in plain English with a minimum of mathematical symbols. Includes real-world examples, step by step instructions and sample output for Minitab and JMP software as well as downloadble, ready to use data sets and templates. Includes applications to service industries to help managers understand the role of Six Sigma in nonmanufacturing industries.
【作者简介】
David M. Levine, Professor Emeritus of Statistics and Computer Information Systems at Bernard M. Baruch College (City University of New York), is nationally recognized as a leading innovator in business statistics education. He is co-author of sever
【目录】
Acknowledgments
About the Author
Preface
Chapter 1: Fundamentals of Six Sigma
Introduction
1.1 What Is Six Sigma?
The DMAIC Model
1.2 Roles in a Six Sigma Organization
Master Black Belt
Black Belt
Green Belt
1.3 Statistics and Six Sigma
1.4 Learning Statistics for Six Sigma Using This Book
Summary
References
Chapter 2: Introduction to Statistics
Introduction
2.1 Enumerative and Analytic Studies
Distinguishing Between Enumerative and Analytic Studies
2.2 Types of Sampling
Simple Random Sample
Straified Sample
Cluster Sample
2.3 Types of Variables
2.4 Operational Definitions
Summary
References
A2.1 Introduction to Minitab Version 14
Minitab Overview
Using Minitab Worksheets
Opening and Saving Worksheets and Other Components
Printing Worksheets,Graphs,and Sessions
Selecting a Random Sample
A2.2 Introduction to JMP Version 6
JMP Overview
Using JMP Data Tables
Selecting a Pandom Sample
Chapter 3: Presenting Data in Charts and Tables
Introduction
3.1 Graphing Attribute Data
3.2 Graphing Measurement Data
Summary
References
A3.1 Using Minitab to Construct Charts
A3.2 Using JMP to Construct Charts
Chapter 4: Descriptive Statistics
Introduction
4.1 Measures of Central Tendency
4.2 Measures of Variation
4.3 The Shape of Distributions
Summary
References
A4.1 Using Minitab for Descriptive Statistics
A4.2 Using JMP for Descriptive Statistics
Chapter 5: Probability and Probability Distributions
Chapter 6: Sampling Distributions and Confidence Intervals
Chapter 7: Hypothesis Testing
Chapter 8: Design of Experiments
Chapter 9: Simple Linear Regression
Chapter 10: Multiple Regression
Chapter 11: Control Charts for Six Sigma Management
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