Chapter One Introduction(导论) Chapter Two The Layout of Business Letters(商务信函的格式) Section 1 Introduction Section 2 Language Style Section 3 Format of Business Letters Section 4 Layout of the Common Blocked Lines for Business Letters Section 5 Addressing Envelopes
Chapter Three Establishment of Business Relations and Credit Status Enquiries(建立关系和资信调查) Section 1 Establishment of Business Relations Section 2 Gredit Status Enquiries Section 3 Useful Expressions
Chapter Four Enquiry and Offer(询价和报盘) Section 1 Enquiry Section 2 Guidelines for Writing Enquiries Section 3 Raply to Enquiries:Offer Section 4 Important Notes on an Offer Section 5 Odelines for Replying to Enquiries
Chapter Five Response to Offers(回应报价) Section 1 Declining an Offer Section 2 Guidelines for Declining an Offer Section 3 Conditional Acceptance: Counter—offer Section 4 Guidelines for Writing Counter—offer Letters Section 5 Entire Acceptance Section 6 Guidelines for Writing Acceptance Letters Section 8 Useful Expressions
Chapter Six Order Placing & Replies to Orders(下订单及时订单的回应) Chapter Seven International Business Contract(国际商务合同) Section 1 A Brief Introduction to International Business Contract Section 2 Parties in a Letter of Credit Section 3 Contents of a Letter of Credit Section 4 Categories of Letters of Credit Section 5 Basic Documentary Procedure of L/C Section 6 Payment Terms in the Contract Section 7 Specimens of L/C Section 8 Specimen Letters Concerning L/C Section 9 Useful Expressions
Chapter Ten Shipment and Ocean Bill of Lading (B/L) (装运运提单) Section 1 Ocean Transport Section 2 Terms of Shipment in the Contract and the Covering L/C Section 3 Types of Ocean Bill of Lading Section 4 Contents of Ocean B/L and Its Making Section 5 Specimen Letters Section 6 Useful Expressions
Chapter Eleven Packing(包装) Section 1 The Importance of Packing in Foreign Trade Section 2 Packing Terms in Foreign Trade Section 3 Different Kinds of Transportation Packing and Their Packaging Containers Section 4 Packing Marks Section 5 Packing List & Weight List Section 6 Specimen Letters Section 7 Useful Expressions
Chapter Thirteen Complaints, Disputes and Claims(投诉、争议与索赔) Section 1 Definition of Complaints, Disputes and Claims Section 2 Different Types of Complaints, Disputes and Claims Section 3 Specimen Letters Section 4 Useful Expressions
Cbapter Fourteen Agency(代理) Section 1 Introduction Section 2 Relations between Principal and Agent Section 3 What to Be Covered in Agency Agreement Section 4 Specimen Letters Section 5 Useful Expressions
Chapter Fifteen Quality Terms(质量条款) Section 1 Introduction Section 2 Means to Express Quality Section 3 Terms of Quality Section 4 Quality Gaurantee Section 5 Specimen Letters Section 6 Useful Expressions
Chapter Sixteen Quantity Terms(数量条款) Section 1 The Importance of Quantity Clause Section 2 Units of Measures and Weights Section 3 The Calculation of the Weight of Goods Section 4 The Application of Quantity Terms Section 5 Specimen Letters Section 6 Useful Expressions
Chapter Seventeen Commodity Categorization and Price Terms(商品分类和价格条款) Section 1 Categorization of Trading Commodities Section 2 Survey on International Trade Practice Section 3 Price Terms Commonly Used in International Trade Section 4 Specimen Letters Section 5 Useful Expressions
Chapter Eighteen Business Fax and E—rnail Writing(商务传真和电子邮件写作) Section 1 Introduction Section 2 Fax Section 3 E—mail Section 4 Useful Expressions
Chapter Nineteen Documentation in International Trade(外贸单证) Section 1 Introduction Section 2 Kinds of International Trading Documents Section 3 Issues Concerning Documents Section 4 Specimens Section 5 Useful Expressions Reference
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