铁路客运服务英语专著王蕊主编 tie lu ke yun fu wu ying yu王蕊著中国铁道出版社9787113265274

15.46 八五品

库存3件

江西南昌

认证卖家担保交易快速发货售后保障

作者王蕊著

出版社中国铁道出版社

ISBN9787113265274

出版时间2020-05

装帧平装

货号9787113265274

上书时间2024-12-25

已实名已认证进店收藏店铺

商品描述: Chapter One Stations
  Project One Ticketing
   Task One Booking
   Task Two Ticket Refund and Rebooking
  Project Two Security, Ticket and ID Check
  Project Three Departures Hall
  Project Four Information Service
  Project Five Ticket Gates
  Project Six Luggage Deposit and Consignment
  Project Seven Train Connections and Arrivals
Chapter Two Onboard
  Project Eight Service on the Platform
  Project Nine Welcome Onboard
  Project Ten Safety Onboard
  Project Eleven Facilities on High-Speed Trains
  Project Twelve Onboard Ticketing and Travel Information
  Project Thirteen Dining Car Service
  Project Fourteen Spe Care Passenger Service
  Project Fifteen Emergency and Spe Situations
Appendix
  Appendix I Translation of Dialogues