Unit 1 Form of Business Letters Part 1 The Introduction of Business Letters Part 2 The Principles for Good Business Letters Part 3 The Structure of Business Letters Part 4 The Layout of Business Letters Part 5 The Envelope of Business Letters Part 6 Useful Words, Phrases and Sentences Part 7 Exercises Unit 2 Establishing Business Relations Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 3 Enquiries. Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 4 Offers and Counter-offers Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 5 Orders and Sales Confirmations Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 6 Remittance and Collection Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 7 Payment by L/C Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 8 Packing Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 9 Shipment and Delivery Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 10 Cargo Transportation Insurance Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 11 Trade Disputes and Settlements Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 12 Distributorship and Agency Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Unit 13 Trade Forms Part 1 The Introduction Part 2 The Specimen Letters Part 3 useful Words, Phrases and Sentences Part 4 Exercises Unit 14 Letter of Sales Part 1 The Introduction Part 2 The Specimen Letters Part 3 Useful Words, Phrases and Sentences Part 4 Exercises Key to Exercises Unit 1 Unit 2 Unit 3 Unit 4 Unit 5 Unit 6 Unit 7 Unit 8 Unit 9 Unit 10 Unit 11 Unit 12 Unit 13 Unit 14
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