Chapter 01 LAND & PEOPLE Geographical Overview Climate The Dutch People: A Brief History Cities in the Netherlands TheDutch RoyolFamily The Government Living Aport Together The Legacy of Pim Fortuyn The Dutch inthe EU The Dutch People Today
Chapter 02 VALUES & ATTITUDES The Influence of Calvin Egalitarianism end Democracy Pride Added Volue and Thrift Modesty "Doe Moor Gewoon ..." Stoicism Cleanliness and Health Dutch Honesty Gelligheid Community Spirit Religion
Chapter 03 CUSTOMS & TRADITIONS Notional Festivals Annual Special Events Family Celebrations Historical Occasions
Chapter 04 MAKING FRIENDS Attitudes to Foreigners How to Meet the Dutch Vrienden of Kennissen? (Friends or Acquaintances?) Greetings Joining Clubs, Societies, and Classes Gastvrijheid (Hospitulity) Entertoining Gift Giving
Chapter 05 THE DUTCH AT HOME Quality of Life Living Conditions Schoon, Netjes, en Gezellig (Cleon, Neat, and Cozy) Furnishings Appliances Identity Doily Life ond Routines Attitudes to Children Schools and Schooling TVondRadio Resolving Complaints Changing Lifestyles
Chapter 06 TIME OUT Shopping Banks Eating Out Drink Restaurant Etiquette Sex in the City Leisure High Culture Popular Culture Countryside Pursuits Sport
Chapter 07 TRAVELING Cycling Wnlking Public Transportation Local Transportation——Buses, Trums, and Metros Car and Driving Licenses Taxis Where to Stay Health and Security
Chapter 08 BUSINESS BRIEFING Making Contact Office Style and Etiquette Who Are Dutch Businesspeople? Communication Styles Presentations Teamwork Leadership and Decision Making Meetings and Negotiations Handling Disagreements Gezelliaheid at Work
Chapter 09 COMMUNICATING Language Familiar and Polite Forms of Address Greetings in Shops Written Communications Telephone System Postal System Misinterpretations Humor Conversation Body Language
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