The state-of-the-art guide to marketing strategies and tactics from one of the world's foremost authorities on the subject. 20 line drawings.
【作者简介】
Philip Kotler (born 27 May 1931 in Chicago) is the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University.
【目录】
PART ONE: STRATEGIC MARKETING
1. Building Profitable Businesses Through World-Class Marketing
2. Using Marketing to Understand, Create, Communicate, and Deliver Value
3. Identifying Market Opportunities and Developing Targeted Value Offerings
4. Developing Value Propositions and Building Brand Equity
PART TWO: TACTICAL MARKETING
5. Developing and Using Market Intelligence
6. Designing the Marketing Mix
7. Acquiring, Retaining, and Growing Customers
8. Designing and Delivering More Customer Value
PART THREE: ADMINISTRATIVE MARKETING
9. Planning and Organizing for More Effective Marketing
10. Evaluating and Controlling Marketing Performance
PART FOUR: TRANSFORMATIONAL MARKETING
11. Adapting to the New Age of Electronic Marketing
Appendix
Characteristics, Success Strategies, and Marketing Department
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