Are the Internet and e-commerce truly revolutionising business practice? This book explodes the transformation myth by demonstrating that the Internet and e-commerce are in fact being adapted by firms to reinforce their existing relationships with customers, suppliers and business partners. Detailed case studies of eight countries show that, rather than creating a borderless global economy, e-commerce strongly reflects existing local patterns of commerce, business and consumer preference and its impact therefore varies greatly by country. Paradoxically, while e-commerce is increasing the efficiency, effectiveness and competitiveness of firms, it is also increasing the complexity of their environments as they have to deal with more business partners and also face greater competition from other firms. This incisive analysis of the diffusion and impact of e-business provides academic researchers, graduate and MBA students with a solid basis for understanding its likely future evolution.
【作者简介】
Kenneth L. Kraemer is a Professor at the Paul Merage School of Business and at the Donald Bren School of Information and Computer Science, University of California, Irvine. He is also Director of the Center for Research on Information Technology and Organ
【目录】
List of figures
List of tables
List of boxes
Notes on contributors
Introduction
1 Globalization and national diversity: e-commerce diffusion and impacts across nations
2 The United States: adaptive integration versus the Silicon Valley model
3 France: an alternative path to Internet-based e-commerce
4 Germany: a \"fast follower\" of e-commerce technologies and practices
5 Japan: local innovation and diversity in e-commerce
6 China: overcoming institutional barriers to e-commerce
7 Taiwan: diffusion and impacts of the Internet and e-commerce in a hybrid economy
8 Brazil: e-commerce shaped by local forces
9 Mexico: global engagement driving e-commerce adoption and impacts
10 Global convergence and local divergence in e-commerce: cross-country analyses
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