unit 1 introduction to logistics section 1 theme warming-up text 1 what is logistics dialogue 1 introduction to logistics pany section 2 elevating vision text 2 activities in logistics system dialogue 2 visiting a logistics pany section 3 relevant knowledge unit 2 customer service section 1n theme warming-up text 1 what is customer service dialogue 1 delay of delivering section 2 elevating vision text 2 how to improve customer service level dialogue 2making a int section 3 relevant knowledge unit 3 warehousing section 1 theme warming-up textiwarehouse operation dialogue 1 visiting a warehouse section 2elevating vision text 2 inventory management dialogue 2 how much should i order section 3 relevant knowledge unit 4 transportation and distribution section 1 theme warming-up text 1 transportation mode dialogue 1 negotiating about the transportation conditions section 2 elevating vision text 2 distribution management dialogue 2 partial shipment and transshipment section 3 relevant knowledge unit 5 packaging section 1 theme warming-up text 1 introduction of packaging dialogue 1 packing of silk stockings section 2 elevating vision text 2 functions of packaging dialogue 2 the packaging of beer section 3 relevant knowledge unit 6 international logistics section 1 theme warming-up text 1 containerization dialogue 1 talking about the unloa port section 2 elevating vision text 2 main logistics documents dialogue 2 change the port of destination section 3 relevant knowledge unit 7 purchasing section 1 theme warming-up text 1 purchasing dialogue 1 what is purchasing section 2 elevating vision text 2 purchasing process dialogue 2 ordering equipment section 3 relevant knowledge unit 8 the third party logistics section 1 theme warming-up text 1 the nature of the third party logistics dialogue 1 searching the 3pl panies section 2 elevating vision text 2 3pl in china dialogue 2 evaluating 3pl panies section 3 relevant knowledge unit 9 supply chain management section 1 theme warming up text 1 supply chain management dialoguel developing a supply chain section 2 elevating vision text 2 developing trends in supply chain management dialogue 2 the sibility of creating a supply chain section 3 relevant knowledge unit 10 logistics information management section 1 theme warming-up text 1 the role of information management dialogue i difference between legacy system and present system section 2 elevating vision text 2 pick-to-light basics dialogue 2 introduction to supply chain management information system section 3 relevant knowledge unit 11 account settlement section 1 theme warming-up text 1 what is payment dialogue 1 bargaining for agent payment section 2 elevating vision text 2 letter of credit dialogue 2 bargaining on freight rate section 3 relevant knowledge unit 12 claim and settlement section 1 theme warming-uprus text 1what is claim and settlement dialogue 1serving skill for ining customersr section 2 elevating vision text 2 force majeure dialogue 2refuse a claim section 3 relevant knowledge reference
以下为对购买帮助不大的评价