旅游实践英语(下第3版实训导向型旅游外语教材十二五职业教育规划教材)
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作者编者:吴云//钱嘉颖|责编:李红丽
出版社旅游教育
ISBN9787563742547
出版时间2021-05
装帧平装
开本其他
定价35元
货号31183777
上书时间2024-10-22
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作者简介
目录
Unit 11Meeting & Banquet Service
会议与宴会服务/
PreviewBasic Layouts of Meeting/Banquet Room Setups
会议/宴会厅布置风格
Dialog ⅠBooking a Meeting
会议预订
Dialog ⅡIntroducing Meeting Equipment
介绍会议设施
Dialog ⅢBooking a Banquet
宴会预订
Dialog ⅣServing a Chinese Style Dinner
中餐服务
Dialog ⅤServing the Western Style Banquet
西餐宴会服务
Reading ⅠA Function Sheet
会议餐饮预订单
Reading ⅡMeetings via Distance Conferencing
远程会议
Listening ⅠTypes of Banquet Service
宴会服务类型
Listening ⅡSending Faxes at the Business Center
在商务中心发送传真
Speaking ⅠHow to Offer Meeting Service
如何提供会议服务
Speaking ⅡAdvantages and Disadvantages of Popular AudioVideo Equipment
受到广泛使用的视听设备的优缺点
Simulated WritingHow to Write a Letter of Invitation
写邀请信
Unit 12Exhibition Service
展览服务/
PreviewTerms of Exhibitions
展览用语
Dialog ⅠBooking an Exhibit Space
展览场地预订
Dialog ⅡSetting Up Booths
布展
Dialog ⅢSigning Up on the Phone
电话报名参展
Dialog ⅣRegistering at the Exhibition
开展注册
Reading ⅠAn Exhibitor PreRegistration Form
参展报名登记表
Reading ⅡExhibit and Decorators Charges
展览与搭展商费用
Listening ⅠCanceling Exhibit Registration
取消参展
Listening ⅡPlanning Itinerary for an Exhibit Trip
展览线路安排
Speaking Ⅰ How to Provide Exhibition Services
展览服务用语
Speaking Ⅱ Advantages and Disadvantages of Each Basic Type of Exhibit Booth
基本展台类型及其优劣势
Simulated WritingHow to Write an Invitation Card
写请柬
Unit 13Health & Recreation Service
休闲康娱服务/
PreviewTypes of Health and Recreation Facility
休闲康娱设施类型
Dialog ⅠTraining a Beginner Golf Tourist
游客的高尔夫入门训练
Dialog ⅡPlaying Bowling
打保龄球
Dialog ⅢTaking a Sauna Bath
桑拿浴
Dialog ⅣAt the Swimming Pool
室内泳池
Dialog ⅤAt the Barbers
理发/美发
Reading ⅠA Fitness Center
健身中心
Reading ⅡHow to Take a Sauna Bath
如何洗桑拿
Listening ⅠAt the Night Club
在夜总会
Listening ⅡReserving a Tennis Court
预订网球场
Speaking Ⅰ How to Serve Leisure Guests
如何为休闲游客提供服务
Speaking Ⅱ Safety Measures at the Health Club
康乐中心安全措施
Simulated WritingHow to Write a Notice
写通知
Unit 14Shopping Promotion
商场促销/
PreviewGoods Sold at Dutyfree Stores
免税店商品
Dialog ⅠAt a Dutyfree Store
在免税商店
Dialog ⅡAt the Souvenirs Counter
在旅游纪念品专柜
Dialog ⅢAt a Fashion Shop
在时装店
Dialog ⅣAt the Handicrafts Department
在工艺品部
Dialog ⅤAt the Jewelry Counter
在珠宝专柜
Reading ⅠMerchandise Sales and Return Policy
商品销售与退货规定
Reading ⅡWarranty Policy
保修条款
Listening ⅠChanging Foreign Currencies
兑换外汇
Listening ⅡSpecial Local Products
当地特色产品
Speaking Ⅰ How to Provide Shopping Services
购物服务用语
Speaking Ⅱ Bargaining Strategies
还价策略
Simulated WritingHow to Write Posters
写海报
Unit 15Local Tour Guide Service
地陪导游服务/
PreviewTypes of Tourist Attractions
旅游景区点类型
Dialog ⅠArranging the Itinerary
安排旅游线路
Dialog ⅡVisiting the Chinese Temple
游览中国庙宇
Dialog ⅢVisiting the Chinese Garden
游览中国园林
Dialog ⅣVisiting the City
城市游览
Reading ⅠA Tour Guide Speech
一篇导游词
Reading ⅡA Tour Itinerary
旅游线路
Listening ⅠTraditional Chinese Festivals
中国传统节日
Listening ⅡAn Opera Tour
戏剧之旅
Speaking ⅠHow to Show Tourists Around
引导游客游览用语
Speaking ⅡReasons for Going or Not Going Sightseeing
旅游：赞成还是反对
Simulated WritingHow to Write a Tour Guide Speech
写导游词
Unit 16Travel Destination Service
旅游景区（点）服务/
PreviewTypes of Travel Activities
旅游活动类型
Dialog ⅠIn the No. 8 Bridge Creation Park
八号桥创意工业园区
Dialog ⅡAt the Ticket Box
在售票处
Dialog ⅢCable Car Service
缆车服务
Dialog ⅣAt the Travel Rental Office
旅游物品租赁处
Dialog ⅤPaging a Tourist
广播寻人
Reading ⅠAn Attractive Place—Yuyuan Garden
景点介绍——豫园
Reading ⅡDestination Advertisement
旅游目的地广告
Listening ⅠProviding Directions
指路
Listening ⅡA Call from the Tourist Scenic Spot
景点电话转接
Speaking ⅠHow to Provide Travel Destination Service
旅游目的地服务
Speaking ⅡFeatures of the Scenic Spots or Areas
谈论旅游景点特色
Simulated WritingHow to Write a Notice
写启示
Unit 17Handling Problems & Emergencies
处理问题与突发事件/
PreviewTypes of Problem & Emergency
问题与突发事件类型
Dialog ⅠCalling the Firstaid Center
打电话到急救中心
Dialog ⅡAt the LostandFound Office
在失物招领处
Dialog ⅢRepairing Equipment
设备维修
Dialog ⅣLift Emergency
电梯事故
Reading ⅠFirstaid Techniques
急救技术
Reading ⅡAn Accident
一次事故
Listening ⅠHow to Stop Bleeding
如何止血
Listening ⅡDealing with Power Failure
停电处理
Speaking ⅠHow to Deal with Problems and Emergencies
处理问题与突发事件用语
Speaking ⅡMeasures to Minimize the Risk of Fires
减少火灾风险防范措施
Simulated WritingHow to Write an Incident Report
写事故报告
Unit 18Handling Customer Complaints
顾客投诉处理/
PreviewTypes of Complaint
投诉种类
Dialog ⅠReceiving a Complaint on the Phone
接受电话投诉
Dialog ⅡA Complaint about Holiday
度假客人投诉
Dialog ⅢHandling a Complaint about Noise
处理客房噪声投诉
Dialog ⅣComplaining about the Food
食品投诉
Reading ⅠA Complaint Letter on Holiday Booking
旅游度假投诉信
Reading ⅡA Reply to a Guest Complaint
顾客投诉回复
Listening ⅠA Mistake in a Table Reservation
餐位预订错误
Listening ⅡA Complaint about Room Cleaning
关于客房清洁的投诉
Speaking ⅠHow to Make & Handle Complaints
投诉与处理投诉用语
Speaking ⅡClassified Complaints
投诉类型
Simulated WritingHow to Reply to Complaining Letters
写投诉回复信
Unit 19Checking Out
结账离店/
PreviewTypes of Checkout Service
退房服务类型
Dialog ⅠA Late Checkout
延迟离店
Dialog ⅡPaying the Hotel Bill by Credit Card
信用卡付账
Dialog ⅢPaying the Hotel Bill in Cash
现金付账
Dialog ⅣA Mistake on the Hotel Bill
账单错误
Dialog ⅤPaying the Hotel Bill with a Travelers Check
支票付账
Reading ⅠCheckout Procedures
退房结账程序
Reading ⅡDaily Account Report Analysis
每日财务报告分析
Listening ⅠCheckout
退房
Listening Ⅱ Late Checkout
过时退房
Speaking ⅠHow to Offer Checkout Service
退房服务用语
Speaking ⅡMethods of Settlement
结账方式
Simulated WritingHow to Create Daily Operations Reports
编制每日运营报告
Unit 20Selling the Travel Market
旅游市场营销/
PreviewElements of Travel Marketing Mix
旅游市场营销组合要素
Dialog ⅠMarketing a Scenic Site
景点营销
Dialog ⅡA Telephone Sales Call
电话销售
Dialog ⅢA Personal Sales Call
定人销售
Dialog ⅣTelephoning for an Appointment
电话预约
Reading ⅠA Sales Proposal Letter
销售意向书
Reading ⅡGroup Sales Form
团队销售预订表
Listening ⅠSelling to Group Markets
团队销售
Listening ⅡMarketing Tools
市场营销手段
Speaking ⅠHow to Make a Personal Sales Call
定人销售用语
Speaking ⅡSix Questions Commonly Used in Selling Travel Market
旅游市场销售中需了解的六个问题
Simulated WritingHow to Prepare Tourism Agreements
拟写旅游协议
内容摘要
本套教材属于旅游专业英语（EnglishforTourismSpecificPurpose,ETSP）范畴，遵循应用语言学习规律与行业工作程序标准相结合的编写原则，采取图词配对、图表、小版块等多种形式使教材更加活泼易读，从视觉上减轻学生学习过程中的压力和疲劳感。本套教材上下册各有10个单元，各单元包括预习、对话、词汇和表达法、阅读文章、听说练习以及写作等模块。内容涉及旅游服务的三大核心环节（旅行社、饭店和旅游目的地）中的主要工作流程。
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