CONTENTS CASE 1 Can the new demands be accepted? P2 Unit 1 Discuss the new demands for improving the robot P5 Starting up P5 Taking in Reading P7 Viewing P9 Building up Preparing for the structure P12 Sharpening the skills P14 Developing the strategies P16 Carrying out Biz practice P18 Looking beyond P21 Unit 2 Give feedback on the new demands P22 Starting up P22 Taking in Viewing P24 Reading P27 Building up Preparing for the structure P29 Sharpening the skills P30 Developing the strategies P31 Carrying out Biz practice P32 Looking beyond P35 CASE 2 What needs to be improved on the product? P36 Unit 3 Present customer feedback P39 Starting up P39 Taking in Viewing P41 Reading P43 Building up Preparing for the structure P45 Sharpening the skills P46 Developing the strategies P48 Carrying out Biz practice P49 Looking beyond P52 Unit 4 Propose improvements to the sweeping robot P53 Starting up P53 Taking in Reading P55 Viewing P57 Building up Preparing for the structure P60 Sharpening the skills P61 Developing the strategies P64 Carrying out Biz practice P65 Looking beyond P69 CASE 3 What does the data mean? P70 Unit 5 Get to know the logistics industry P74 Starting up P74 Taking in Listening P76 Reading P78 Building up Preparing for the structure P81 Sharpening the skills P82 Developing the strategies P84 Carrying out Biz practice P85 Looking beyond P88 Unit 6 Analyze new demands of end users P89 Starting up P89 Taking in Viewing P91 Reading P93 Building up Preparing for the structure P95 Sharpening the skills P96 Developing the strategies P97 Carrying out Biz practice P98 Looking beyond P101 CASE 4 How is the meeting with a Japanese hospital? P102 Unit 7 Introduce the company P105 Starting up P1
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