CSCW：协同与冲突

图书标准信息

• 作者 Steve Easterbrook 著
• 出版社 世界图书出版公司
• 出版时间 2000-06
• 版次 1
• ISBN 9787506247115
• 定价 36.00元
• 装帧 平装
• 开本 32开
• 纸张 胶版纸
• 页数 211页
• 正文语种 英语

【内容简介】

Thisbookistheresultofaone-daymeetingheldattheDepartmentofTradeandIndustry（DTI）inLondon，on23rdOctober1991.Theaimofthemeetingwastoarriveatanunderstandingofwhatitisthatpeopleactuallydowhentheysaytheyarecooperating，andinparticular，anunderstandingoftheroleofconflict.Arangeofviewsandexperiencesoftheroleofconflictincollaborativeworkwerepresentedatthemeeting，coveringbothexaminationofconflictinrelateddisciplinesandcasestudiesofconflictinrealsituations.Thechaptersofthisbookarefulleraccountsoftheworkpresentedduringthemeeting.Eachprovidesadifferentviewofthenatureofconflictincollaborativework，andeachdrawsout，tosomedegree，theimplicationsforthedesignofCSCWsystems.

【目录】

ListofContributors
ASurveyofEmpiricalStudiesofConflict
1.1Introduction
1.1.1RelevancetoCSCW
1.1.2Perspective'sonConflict
1.1.3TheLiterature.
1.1.4BackgroundontheAssertions
1.2AssertionsaboutConflict
1.2.1OccurrenceofConflict
1.2.2CausesofConflict
1.2.3UtilityofConflict
1.2.4DevelopmentofConflict
1.2.5ManagementandResolutionofConflict
1.2.6ResultsofConflict
1.3CSCWSystems
1.3.1Computer-MediatedCommunicationSystems
1.3.2InformationSharingTools
1.3.3ConceptDevelopmentTools
1.3.4GroupDecisionSupportSystems
1.3.5ComputerSupportedMeetingEnvironments
1.3.6ComputerSupportedMeetingEnvironments
1.3.7SharedWorkspaceSystems
1.4Conclusions

2TheSocialDynamicsofSystemsDevelopment：
Conflict，ChangeandOrganizationalPolitics
2.1SocialFactorsinDesign：FactorResearch
2.2TheDynamicsofDesign：ProcessResearch
2.3ProcessStudiesofUserInvolvement
2.4DesignasSocialAction：TheIssueofSuccess
2.5ModelsofChange：PunctuatedEquilibrium.
2.6ADialecticalViewoftheDesignProcess
2.7TheTwoSidesofUserInvolvement.
2.8ThePsychoanalyticPerspective
2.9InterpretationoftheCaseStudies：ThePsychodynamicsofDesign
2.10Conclusions

3CooperationWithoutConsensusinScientificProblemSolving：DynamicsofClosureinOpenSystems
3.1Introduction
3.2Science,WorkandProblemSolving
3.3WorkisCollective：TheSuiGenerisNatureofOrganizations.
3.4ScientificTheoriesareOpenSystems
3.5PlasticityandCoherence：TheParadoxofOpenSystems
3.6TheDynamicsofCoherenceinOpenSystems：TheClottingofIdeasandPractice
3.7TheHeterogeneityofScientificWork
3.8HeterogeneousProblemSolvingandBoundaryObjects,
3.9TypesofBoundaryObjects
3.10Conclusions

4ResolutionofInter-IndividualConflicts：AMechanismofLearninginJointPlanning
4.1.Introduction
4.2SociocognitiveConflict
4.3FocusinDiscourse,
4.4ComponentsoftheModel
4.4.1DialogueFocus
4.4.2TaskFocus
4.4.3TaskRepresentation
4.5Inter-IndividualDifferences
4.5.1DialogueFocusDifferences
4.5.2TaskFocusDifferences
4.5.3TaskRepresentationDifferences
4.6FirstStudy
4.6.1Method
4.6.2Results
4.6.3Discussion
4.7SecondStudy
4.7.1Method
……
5CooperationandConflictinKnowledge-IntensiveComputerSupportedCooperativeWork
6OrganizationalStructures,ComputerSupportedCooperativeWorkandConflict
7GoingOfftheRails：UnderstandingConflictinPractice
8TheComputerWon'tLetMe：Cooperation,ConflictandtheOwnershipofInformation
References
SubjectIndex
NameIndex