Part Ⅰ An Introduction of Business Writing Unit 1 The Principles of Business Writing(商务写作的原则) 1.1 Consideration 1.2 Conciseness 1.3 Correctness 1.4 Courtesy 1.5 Courtesy 1.5 Clarity 1.6 Completeness 1.7 Concreteness 1.8 Credibility Unit 2 The Structure of Business Letters(商务信函的结构) 2.1 Structure of Business Letters 2.2 Styles of Business Letters 2.3 Envelope Addressing 2.4 Sample Analysis Part Ⅱ Useful Expressions and Sentences Unit 3 Common Expressions(常用表达) 3.1 Common Business Abbreviations(常用商务缩略语) 3.2 Openings and Closings(起首语与结束语) Unit 4 Useful Sentences(常用句型) 4.1 Expressing Thanks(致谢) 4.2 Expressing Good/Best Wishes(祝福) 4.3 Apologies(道歉) 4.4 Expressing Condolences(表示吊唁/慰问) 4.5 Expressing Sympathy(表示同情) 4.6 Invitations(邀请) 4.7 Reminders(提醒) 4.8 Requesting Help(请求帮助) 4.9 Offering Help(提供帮助) 4.10 Giving Suggestions(提出建议) 4.11 Giving Warnings(警告) 4.12 Giving Advice(提出意见) 4.13 Appreciation(赞赏) 4.14 Recommendations(推荐) 4.15 Congratulations(祝贺) 4.16 Complaints(投诉) Part Ⅲ Business Writing of Internal Communication Unit 5 E—commerce and E—mail(电子商务与电子邮件) 5.1 Introduction 5.2 Sample Letters 5.3 Useful Expressions Unit 6 Notices and Announcements(通知与通告) 6.1 Introduction 6.2 Sample Analysis 6.3 Useful Patterns and Sentences Unit 7 Memorandums(备忘录) 7.1 Introduction 7.2 The Structure and Types of Memorandums 7.3 Business Memorandum Writing 7.4 Sample Analysis 7.5 Useful Patterns and Sentences Unit 8 Reports(报告) 8.1 Introduction 8.2 The Structure and Types of Reports 8.3 Business Reports Writing 8.4 Sample Analysis 8.5 Useful Expressions Part Ⅳ Writing Business Letters Unit 9 Enquiry and Order Letters(询盘与订单) 9.1 Introduction 9.2 Sample Letters 9.3 Notes and Expressions Unit 10 Letters of Acceptance and Contract(接受函与合同) 10.1 Introduction 10.2 Sample Letters 10.3 Notes and Expressions Unit 11 Packing and Shipment(包装与运输) 11.1 Introduction 11.2 Sample Letters 11.3 Notes and Expressions Unit 12 Payments and Balance(支付与结余) 12.1 Introduction 12.2 Sample Letters 12.3 Notes and Expressions 12.4 Commonly—Used Sentences Unit 13 Routine Claims and Complaints(日常要求与申诉) 13.1 Introduction 13.2 Sample Letters 13.3 Notes and Expressions Unit 14 Sales Letters(销售函) 14.1 Introduction 14.2 Sample Analysis 14.3 Useful Patterns and Sentences Unit 15 Invitations Letters(邀请函) 15.1 Introduction 15.2 Sample Analysis 15.3 Useful Patterns and Sentences …… Part Ⅴ Other Practical Writings 参考文献
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