现货Effective Knowledge Work: Answers to the Management Challenge of the 21st Century[9781780521442]

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上海宝山

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作者North, Klaus ; Gueldenberg, Stefan

出版社Emerald Group Publishing

ISBN9781780521442

出版时间2011-10

装帧精装

纸张其他

页数250页

正文语种英语

上书时间2023-06-30

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商品描述: According to Peter Drucker the most important challenge of management in the 21st century will be to increase knowledge worker productivity substantially. This book presents tried and tested methods, and concrete suggestions to analyse and design effective knowledge work. Each topic is accompanied by a self diagnosis allowing the reader to assess their own situation. The authors include case studies to provide inspiration as to the 'next practices' for shaping the future of knowledge work. Amongst others, the book addresses the following questions: What is knowledge work? What are strategies and methods for increasing productivity, quality, effectiveness and value of knowledge work? Can knowledge workers be managed, and if yes, how? How should ICT support be selected and utilised to best effect? What are adequate methods for measuring performance of knowledge workers? This book bridges the gap between research and practice, presenting the current state of management concepts