Unit One Communication Skills: Conversational Skills Unit Two Communication Skills: Nonverbal Communication Unit Three Communication Skills: Cross-Cultural Communication Unit Four Communication Skills: Classroom Communication Unit Five Communication Skills: Male-Female Communication Unit Six Communication Skills: Listening Skills Unit Seven Communication Skills: Telephone Skills Unit Eight Communication Skills: Team Skills Unit Nine Communication Skills: Problem-Solving Skills Unit Ten Communication Skills: Debating Skills: Expressing Opinions Unit Eleven Communication Skills: Presentation Skills (1) Unit Twelve Communication Skills: Presentation Skills (2) Unit Thirteen Communication Skills: Job Interviewing Skills Appendix Activity Forms
以下为对购买帮助不大的评价