Preface Part Ⅰ. Introducing Information Architecture 1. The Problems That Information Architecture Addresses Hello, iTunes The Problems Information Architecture Addresses Enter Information Architecture Recap 2. Defining Information Architecture Definitions lust Because You Can't See It, Doesn't Mean It Isn't There Toward a Damned Good Information Architecture Recap 3. Design for Finding The "Too-Simple" Information Model Information Needs Information-Seeking Behaviors Learning About Information Needs and Information-Seeking Behaviors Recap 4. Design for Understanding A Sense of Place The Architecture of (Real-World) Places Places Made of Information Organizing Principles Structure and Order Typologies Modularity and Extensibility The Happiest Place(s) on Earth Recap
Part Ⅱ. Basic Principles of Information Architecture 5. The Anatomy of an Information Architecture Visualizing Information Architecture Top-Down Information Architecture Bottom-Up Information Architecture Invisible Information Architecture Information Architecture Components Recap 6. Organization Systems Challenges of Organizing Information Organizing Information Environments Organization Schemes Organization Structures Social Classification Creating Cohesive Organization Systems Recap 7. Labeling Systems Why You Should Care About Labeling Varieties of Labels Labels as Headings Designing Labels Recap 8. Navigation Systems Types of Navigation Systems Gray Matters Browser Navigation Features Placemaking Improving Flexibility Embedded Navigation Systems Supplemental Navigation Systems Advanced Navigation Approaches Recap 9. Search Systems Does Your Product Need Search? Search System Anatomy Choosing What to Index Search Algorithms Query Builders Presenting Results Designing the Search Interface Where to Learn More Recap 10. Thesauri, Controlled Vocabularies, and Metadata Metadata Controlled Vocabularies Technical Lingo A Thesaurus in Action Types of Thesauri Thesaurus Standards Semantic Relationships Preferred Terms Polyhierarchy Faceted Classification Recap
Part Ⅲ. Getting Information Architecture Done 11. Research A Research Framework Context Content Users Participant Definition and Recruiting User Research Sessions In Defense of Research Recap 12. Strategy What Is an Information Architecture Strategy? Strategies Under Attack From Research to Strategy Developing the Strategy Work Products and Deliverables The Strategy Report The Project Plan Presentations Recap 13. Design and Documentation Guidelines for Diagramming an Information Architecture Communicating Visually Sitemaps Wireffames Content Mapping and Inventory Content Models Controlled Vocabularies Design Collaboration Putting It All Together: Information Architecture Style Guides Recap Coda A. References Index
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