Part I Overview of Cross-border E-commerce Chapter One Cross-border E-commerce (I) Text A Cross-border E-commerce (I) Text B Trending in China: Cross-border E-commerce Chapter Two Cross-border E-commerce (II) Text A Cross-border E-commerce (II) Text B The Advantages of E-commerce
Part II Main Cross-border E-commerce Platforms Chapter Three AiiExpress Platform Text A AliExpress Text B How to Make A Refund Request on AliExpress Chapter Four DHgate Platform Text A DHgate Text B The Business Model of DHgate Chapter Five Amazon Platform Text A Amazon Text B Using Amazon to Grow Your E-commerce Business
Part III Pre-sale services of Cross-border E-commerce Chapter Six Product Selecting Text A Product Selecting Text B Product Selecting Tips for New Sellers on DHgate Chapter Seven Product Pricing Text A Product Pricing(DHgate) Text B Pricing Policy Chapter Eight Product Listing Text A Product Listing Text B How to Make Titles and Descriptions Chapter Nine Platform-inside Marketing Text A AliExpress Marketing Tools Text B Three Product Marketing Ways Chapter Ten SNS Marketing Text A Facebook Marketing Text B Social Networking Service Marketing Chapter Eleven Mobile Marketing Text A Wish: Mobile Marketing Text B Mobile SEM: Vital for Mobile Marketing and Your Online Success
Part IV On-sale services of Cross-border E-commerce Chapter Twelve Cross-border E-commerce Logistics Text A Cross-border E-commerce Logistics Text B EMS China Chapter Thirteen Order Processing and Delivering Text A Product Packaging & Delivering on AliExpress Text B Order Processing
Part-V After-sale Services of Cross-border E-commerce Chapter Fourteen Disputes and Complaints Text A Dispute Rules on AliExpress (Extracted) Text B Settling Complaints Chapter Fifteen Customer Service of Cross-border E-commerce Text A Customer Service Text B Customer Relationship Management
Appendices Appendix I Email Communications Appendix II Models for Title Descriptions Appendix III Models for Specifics Descriptions Appendix IV Models for Product Descriptions Appendix V Models for Logistics Descriptions Appendix VI Models for Payment Descriptions Appendix VII Models for After-sale Service Descriptions Appendix VIII Models for Store Descriptions
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