AcknowledgementsTo the Teacher: Teaching Encounters with WesternersUnit 1: Intercultural CommunicationLetter to Fran:Pete‘s First Day in ChinaIntercultural Communication:Intercultural Communication and Understanding WesternersEncounter:The GiftGeneralizing About Western Culture:Can We Generalize About ‘Western Culture‘?Learning About Other CulturesReview:Using Words and Word CombinationsUnit 2: Interpreting Intercultural EncountersEncounter:The TaIntercultural Communication:Interpreting What Foreigners MeanLetter to Fran:A Helping HandGeneralizing About Western Culture:Individualist and Collectivist CulturesLearning About Other CulturesReview:Using Words and Word CombinationsUnit 3: Speaking in a Foreign LanguageEncounter:MistakesIntercultural Communication:Speaking in a Foreign Language and StressEncounter:The ComplimentGeneralizing About Western Culture:Difference in Rank and PowerLearning About Other CulturesReview:Using Words and Word CombinationsUnit 4: Culture ShockLetter to Fran:The ShopperIntercultural Communication:Culture Shock and Culture FatigueLetter to Fran:Not EatingGeneralizing About Western Culture:Western Communication StylesLearning About Other CulturesReview:Using Words and Word CombinationsUnit 5: Expectations and Intercultural EncountersEncounter:The InvitationIntercultural Communication:Expectations and Projected Cultural SimilarityLetter to Fran:The Goodnight KissGeneralizing About Western Culture:Conformity in Western CulturesLearning About Other CulturesReview:Using Words and Word CombinationsUnit 6: EthnocentrismLetter to Fran:Who Pays?Intercultural Communication:EthnocentrismEncounter:Living TogetherGeneralizing About Western Culture:Family Relationships in the USLearning About Other CulturesReview:Using Words and Word CombinationsUnit 7: Ingroups and OutgroupsEncounter:Left Out of the ConversationIntercultural Communication:Ingroups and OutgroupsLetter to Fran:CriticsGeneralizing About Western Culture:In/Outgroups in Collectivist and Individualist CulturesLearning About Other CulturesReview:Using Words and Word CombinationsUnit 8: Telling Stories About EncountersLetter to Fran:ExceptionsIntercultural Communication:War StoriesEncounter:GrandmaGeneralizing About Western Culture:Dealing with ConflictLearning About Other CulturesReview:Using Words and Word CombinationsUnit 9: The Benefit of the DoubtLetter to Fran:An American FriendIntercultural Communication:Giving the Benefit of the DoubtLetter to Fran:CarsGeneralizing About Western Culture:Friendship PatternsLearning About Other CulturesReview:Using Words and Word CombinationsUnit 10: Being an Effective Intercultural CommunicatorEncounter:Made in the USAIntercultural Communication:Being an Effective Intercultural CommunicatorEncounter:DemocracyGeneralizing About Western Culture:Advice for Communicating with WesternersLearning About Other CulturesReview:Using Words and Word CombinationsReferences 作者介绍
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