Task 1 Laying out a Business E-mail Task 2 Launching a New Product Task 3 Establishing Trade Relations Task 4 Inquiring and Offering Task 5 Making a Counter-offer Task 6 Making a Counter Sample Task 7 Discussing Time and Mode of Shipment Task 8 Packaging Arrangement Task 9 Terms of Payment Task 10 Covering More Risks Task 11 Making out Pro Forma Invoice and Sales Contract Task 12 Amending a Letter of Credit Task 13 Handling Shipment Issues Task 14 Urging for Payment of Balance Due Task 15 Handling Customer Complaints
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