Unit One Meeting Guests at the Airport Tour of Famous Mounts Part 1 Warm-up2 Part 2 Situational Dialogues2 Dialogue 1—Meeting a Tour Group at the Airport2 Dialogue 2—Visiting Mount Huangshan3 Part 3 Reading—A Welcome Speech5 Part 4 Case Study—How to Deal with the Checked Baggage Losses6 Part 5 Skill Training—Tour of Famous Mounts7 Passage A Mount Taishan7 Passage B Danxia Mountain10 Unit Two On-the-way Introduction Tour of Well-known Rivers Part 1 Warm-up16 Part 2 Situational Dialogues16 Dialogue 1—On the Way to the Hotel16 Dialogue 2—On the Way to the Scenic Spot17 Part 3 Reading —Sanya : On-the-way Introduction20 Part 4 Case Study—How to Present the Tour along the Way22 Part 5 Skill Training—Tour of Well-known Rivers22 Passage A Yangtze River’s Three Gorges22 Passage B Evening Boat Cruise along the Pearl River27 Unit Three Check in at the Hotel Tour of Historical Museums Part 1 Warm-up34 Part 2 Situational Dialogues34 Dialogue 1—Group Check-in34 Dialogue 2—Visiting Xiqin Guildhall35 Part 3 Reading—Selecting a Hotel38 Part 4 Case Study—How to Handle the Changes of Room Arrangements40 Part 5 Skill Training—Tour of Museums41 Passage A the Palace Museum41 Passage B Opium War Museum44 Unit Four Travel Itinerary Tour of Former Residences Part 1 Warm-up48 Part 2 Situational Dialogues48 Dialogue 1—Discussing the Itinerary for the Tour48 Dialogue 2—Visiting the Ancient Pingyao City49 Part 3 Reading—The Make-up of an Itinerary52 Part 4 Case Study—How to Handle the Change of the Itinerary54 Part 5 Skill Training—Tour of Former Residences55 Passage A Mao Zedong’s Former Residence55 Passage B Former Residence of Dr. Sun Yat-sen57 Unit Five City Sightseeing Tour of Folk Residences and Folk Customs Part 1 Warm-up62 Part 2 Situational Dialogues62 Dialogue 1—Cruise on the West Lake62 Dialogue 2—Visiting China Folk Culture Village63 Part 3 Reading—Profile of China Folk Culture Village67 Part 4 Case Study—How to Deal with the Tourists’Getting Lost during Sightseeing70 Part 5 Skill Training—Tour of Folk Residences and Folk Customs71 Passage A Ancient City of Lijiang71 Passage B Splendid China74 Unit Six Enjoy Food at Chinese Restaurant Tour of Classical Chinese Gardens Part 1 Warm-up78 Part 2 Situational Dialogues78 Dialogue 1—Dining at a Chinese Restaurant78 Dialogue 2—Touring Yuyuan Garden in Shanghai79 Part 3 Reading—Four Main Cuisines in China82 Part 4 Case Study—How to Deal with Tourists’Requests for Changing Food85 Part 5 Skill Training—Tour of Famous Classical Chinese Gardens85 Passage A Chengde Mountain Resort85 Passage B Baomo Garden89 Unit Seven Shopping at a Handicraft Store Tour of Famous Temples Part 1 Warm-up94 Part 2 Situational Dialogues94 Dialogue 1—At the Arts and Crafts Store94 Dialogue 2—Visit the Shaolin Temple95 Part 3 Reading—Specialties along the Yangtze98 Part 4 Case Study—How to Deal with the Tourist’s Requests to Buy Something and Have it Shipped to his Country100 Part 5 Skill Training—Tour of Famous Temples100 Passage A?Confucius Temple100 Passage B?Guangxiao Temple103 Unit Eight Health and Recreation Tour of Theme Parks Part 1 Warm-up110 Part 2 Situational Dialogues110 Dialogue 1—Watching Beijing Opers Performance110 Dialogue 2—Touring the Happy Valley111 Part 3 Reading—Tea Culture113 Part 4 Case Study—How to Direct the Tourists to Save Themselves in Case that the Hotel Suddenly Caught Fire114 Part 5?Skill Training—Tour of Theme Parks115 Passage A?Beijing Olympic Park115 Passage B?OCT East Resort117 Unit Nine Handling Complaints Tour of Hong Kong Part 1 Warm -up124 Part 2?Situational Dialogues124 Dialogue 1—Complaining about the Facilities of the Room124 Dialogue 2—Complaining about the Tour Guide’s Being Late125 Part 3?Reading—A Tour Complaint Letter127 Part 4?Case Study—How to Deal
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