目录 ContentsPART ONE Fundamental Techniques in Handling PeopleChapter 1 “If You Want to Gather Honey, Don’t Kick over the Beehive”Chapter 2 The Big Secret of Dealing with PeopleChapter 3 “He Who Can Do This Has the Whole World with Him.He Who Cannot Walks a Lonely Way”PART TWO Six Ways to Make People Like YouChapter 1 Do This and You’ll Be Welcome AnywhereChapter2 A Simple Way to Make a Good First ImpressionChapter 3 If You Don’t Do This, You Are Headed for TroubleChapter 4 An Easy Way to Become a Good ConversationalistChapter 5 How to Interest PeopleChapter 6 How to Make People Like You InstantlyPART THREE How to Win People to Your Way of ThinkingChapter 1 You Can’t Win an ArgumentChapter 2 A Sure Way of Making Enemies—and How to Avoid ItChapter 3 If You’re Wrong, Admit ItChapter 4 A Drop of HoneyChapter 5 The Secret of SocratesChapter 6 The Safety Valve in Handling ComplaintsChapter 7 How to Get CooperationChapter 8 A Formula That Will Work Wonders for YouChapter 9 What Everybody WantsChapter 10 An Appeal That Everybody LikesChapter 11 The Movies Do It. TV Does It. Why Don’t You Do It?Chapter 12 When Nothing Else Works, Try ThisPART FOUR Be a Leader: How to Change People Without Giving Offense or Arousing ResentmentChapter 1 If You Must Find Fault, This Is the Way to BeginChapter 2 How to Criticize—And Not Be Hated for ItChapter 3 Talk About Your Own Mistakes FirstChapter 4 No One Likes to Take OrdersChapter 5 Let the Other Person Save FaceChapter 6 How to Spur People on to SuccessChapter 7 Give a Dog a Good NameChapter 8 Make the Fault Seem Easy to CorrectChapter 9 Making People Glad to Do What You Want【书摘与插画】
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