目录 目录 章 化营销环境与营销管理过程1Chapter 1 Global Marketing Environment and Marketing Management Proc节 营销相关概念2 1.1 Related Concepts of Marketing 中外案例对比………………………………………………………………………………..11 Case Study Comparison第二节 营销观念的演变13 1.2 Evolution of Marketing Philosophies 中外案例对比………………………………………………………………………………..18 Case Study Comparison第三节 营销环境20 1.3 Marketing Environment 中外案例对比………………………………………………………………………………..35 Case Study Comparison第四节 营销管理过程37 1.4 Marketing Management Process 中外案例对比………………………………………………………………………………..46 Case Study Comparison第二章 市场调研51Chapter 2 Marketing Resea节 营销调研的角色52 2.1 The Role of Marketing Research 中外案例对比………………………………………………………………………………..56 Case Study Comparison第二节 营销调研的类型58 2.2 Types of Marketing Research 中外案例对比………………………………………………………………………………..61 Case Study Comparison第三节 营销调研的过程63 2.3 Process of Marketing Research 中外案例对比………………………………………………………………………………..71 Case Study Comparison第四节 营销调研的其他问题73 2.4 Other Issues in Marketing Research 中外案例对比………………………………………………………………………………..77 Case Study Comparison第三章 消费者市场行为81Chapter 3 Consumer Behavior in Mark节 消费者市场和消费者行为82 3.1 Consumer Market and Consumer Behavior 中外案例对比………………………………………………………………………………..87 Case Study Comparison第二节 消费者购买行为影响因素89 3.2 Influential Factors of Affecting Consumer Behavior 中外案例对比………………………………………………………………………………111 Case Study Comparison第三节 消费者购买决策类型与过程113 3.3 Types and Processes of Consumer Buying Decision 中外案例对比………………………………………………………………………………124 Case Study Comparison第四章 组织者市场行为128Chapter 4 Organizational Buying Behav节 组织者市场行为及其特征129 4.1 Organizational Buying Behavior and Its Characteristics 中外案例对比………………………………………………………………………………134 Case Study Comparison第二节 组织者购买行为影响要素136 4.2 Influential Factors of Affecting Organizational Buying Behavior 中外案例对比………………………………………………………………………………142 Case Study Comparison第三节 组织者购买类型与过程144 4.3 Types and Processes of Organizational Buying Behavior 中外案例对比………………………………………………………………………………154 Case Study Comparison第五章 市场营销战略158Chapter 5 Marketing Strat节 市场细分159 5.1 Market Segmentation 中外案例对比………………………………………………………………………………172 Case Study Comparison第二节 目标市场的选择174 5.2 Market Targeting 中外案例对比………………………………………………………………………………182 Case Study Comparison第三节 市场定位184 5.3 Market Positioning 中外案例对比………………………………………………………………………………190 Case Study Comparison第六章 产品策略194Chapter 6 Product Strat节 产品相关概念195 6.1 Related Product Concepts 中外案例对比………………………………………………………………………………204 Case Study Comparison第二节 产品组合策略206 6.2 Product Mix 中外案例对比………………………………………………………………………………210 Case Study Comparison第三节 品牌与包装策略212 6.3 Branding and Packaging 中外案例对比………………………………………………………………………………221 Case Study Comparison第四节 新产品开发223 6.4 New Product Development 中外案例对比………………………………………………………………………………228 Case Study Comparison第七章 营销渠道策略233Chapter 7 Marketing Channels Strat节 营销渠道概述234 7.1 The Introduction of Marketing Channels 中外案例对比………………………………………………………………………………241 Case Study Comparison第二节 营销渠道设计243 7.2 Marketing Channel Design 中外案例对比………………………………………………………………………………251 Case Study Comparison第三节 营销渠道管理253 7.3 Marketing Channel Management 中外案例对比………………………………………………………………………………262 Case Study Comparison 第八章 定价策略267Chapter 8 Pricing Strat节 定价的影响因素268 8.1 Influential Factors of Pricing 中外案例对比………………………………………………………………………………274 Case Study Comparison第二节 定价步骤276 8.2 Steps of Pricing 中外案例对比………………………………………………………………………………292 Case Study Comparison第三节 价格调整295 8.3 Adapting the Price 中外案例对比………………………………………………………………………………303 Case Study Comparison第九章 整合营销传播308Chapter 9 Integrated Marketing Communicati节 整合营销传播概述309 9.1 The Introduction of Integrated Marketing Communications 中外案例对比………………………………………………………………………………314 Case Study Comparison第二节 营销沟通原理及过程317 9.2 Marketing Communication Principles and Process 中外案例对比………………………………………………………………………………326 Case Study Comparison第三节 营销沟通组合328 9.3 Marketing Communication Mix 中外案例对比………………………………………………………………………………349 Case Study Comparison术语表355Glossary参考文献362 中文案例目录 当京津冀遇上冬奥会11微信背后的营销观18吉利汽车发布“蓝色吉利行动”新能源战略35熊猫快餐:式快餐连锁如何炼成46爆果汽星座瓶开拓年轻群体56福临门品牌打造,攻心为上61零点有数71中国中车,出路在海外77携程:由亏损到盈利87联想化:建立可持续的顾客关系111旧手机做出大生意124供应商后的“营销烦恼”134政府如何选择购买方式和购买对象?142商与制造商的动态战略联盟154家电企业力推品牌年轻化172华为和小米交集越来越少182定位不清:人人网被自己打败190安踏产品介绍及分析204娃哈哈产品组合策略210纳爱斯的营销情怀221海尔的免清洗洗衣机228苏宁变革渠道与再造241华为的渠道是怎样炼成的251国美“全渠道”战略262电商低折扣营销倒逼出版社抬高定价274比亚迪需要什么样的定价策略292用低成本航空撬动商务市场303“天猫”的营销沟通组合314农夫山泉的整合营销传播326云南白药牙膏创新营销349 英文案例目录 Disney 11UPS Sets “Green” Standards for Shipment Packaging 18The New Organic Walmart is Eating Whole Food’s Lunch 35Why Starbucks Succeeds in China and Others Haven’t 46Pepsi Drinkers “Live for Now”56Symrise: Using Netnography to Generate New Products 61AC Nielsen 71Bikers Go “Hog” Wild 77Glasses are Cool Again, Thanks to Google 87Final Consumers and Their Buying Behavior 111Giving and Receiving on Freecycle.org 124Apple’s Supply Chain 134How do Government Buyers Make Their Buying Decisions142Sleeping with the Enemy154Age Segmentation172Differentiated Marketing of Smart Phones 182Snapchat is Positioning Itself as a Top Social Network 190Nike Races Ahead Using Activity-Tracking Technology 204GaGa: Not Just a Lady 210Procter & Gamble 221Inside Whirlpool’s Innovation Machine 228Greenopolis 241Google’s Nexus One Promises New Distribution Channel for Smartphones 251Renew Blue: Best Buy’s Turnaround Strategy 262Kindle Pricing Strategies 274Global Companies Target Low-Income Consumers 292Southwest Airlines 303Nike’s Promotion – Marketing Communications Mix 314Dunkin’ Donuts: Multimedia Communications and Marketing 326Ad of the Day: Cheer “Dig it, Get it” Campaign 349
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