现代旅游英语教程
正版保障 假一赔十 可开发票
￥ 18.88 6.3折 ￥ 30 全新
库存15件
广东广州
认证卖家担保交易快速发货售后保障
作者陆建平
出版社商务印书馆有限公司
ISBN9787100055826
出版时间2007-09
装帧平装
开本其他
定价30元
货号8190744
上书时间2024-12-30
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目录
Unit 1 Tourism & Tour GuidesWarm-up QuestionsSituational DialoguesIn the classroomOn the campusIn the classroomHelpful SentencesDefinitions of tourismClassification of tour guidesImportance of tour guides workQualities for being a qualified tour guideRelated StrategiesTips for Taking the Tour Guide Qualification ExaminationCultural DifferencesTour-guide TrainingRelated Special TermsKey tourism organizations & associationsMajor types of tourist guidesTour guide training/education & examinationPracticeUnit 2 Receiving GuestsWarm-up QuestionsSituational DialoguesAt the airport arrival lobbyAt the railway arrival platformWith individual touristsBy the coachHelpful SentencesFinding guestsSelf-introductionGiving greetingsConfirming numbers of the tourists/luggageMoving out of the airport/railway stationOffering helpRelated StrategiesA Full Preparation for Meeting TouristsCultural DifferencesCustoms for Greeting PeopleRelated Special TermsKey tourist services/agencies in ChinaTypes of travelTour guides documentation & toolsAirport & railway stationPracticeUnit 3 En Route to the Hotel & Welcome SpeechWarm-up QuestionsSituational DialoguesA welcome speechAn outline of the welcome speechGeneral introduction to the cityOn-the-way guidingHotel introductionHelpful SentencesAsking for attentionSelf-introductionIntroducing a person to a groupGiving welcomesExpressing intentions to provide good serviceGiving good wishes for a pleasant stayRelated StrategiesA Good First ImpressionCultural DifferencesNames & CultureRelated Special TermsIntroducing the cityIntroducing a hotelPracticeUnit 4 Checking in at the HotelWarm-up QuestionsSituational DialoguesGroup check-in with reservationFIT check-inGroup check-in with a room changeWalk-in check-inHelpful SentencesBefore checking-inRegistering the guestAssigning rooms to the guestsIntroducing serviceRelated StrategiesCheck-in at a HotelCultural DifferencesArt of SpeakingRelated Special TermsA catalog of room typesMeal plansFood and beverage departmentFront officeHousekeeping departmentRecreation departmentPracticeUnit 5 Itinerary PlanningWarm-up QuestionsSituational DialoguesDiscussing a two-day tour in Nanjing……
Unit 6 Sightseeing ⅠUnit 7 Sightseeing ⅡUnit 8 Dining at RestaurantsUnit 9 Shopping ExperienceUnit 10 Recreational ProgramsUnit 11 Dealing with Miscellaneous MattersUnit 12 Dealing with EmergenciesUnit 13 Handling ComplaintsUnit 14 Seeing off Guests and Farewell SpeechesAnswers for ReferenceAppendices
内容摘要
本书是一本指导涉外导游员提高英语交流和会话能力、讲求策略、重视文化差异的导游英语教材。全书由十三个主题、十四个单元组成，内容涵盖：旅游与导游、迎接宾客、入住并致欢迎辞、行程安排、景点介绍、餐馆就餐、购物体验、娱乐活动、应付琐事、遭遇意外、处理投诉、送别宾客并致辞等，主要内容外还有附录，所提供的内容全部为靠前导游或外事接待人员所推荐、须知，旨在培养高素质有文化的不错旅游应用型人才，为高校旅游学院、旅游高等职业学院以及旅游职业培训机构修学靠前导游专业的学生，及从事靠前贸易、主办靠前会议等参与靠前接待事务的人士提供实用的导游策略和语言指导。
精彩内容
本书是一本指导涉外导游员提高英语交流和会话能力、讲求策略、重视文化差异的导游英语教材。全书由十三个主题、十四个单元组成，内容涵盖：旅游与导游、迎接宾客、去往宾馆并致欢迎辞、宾馆入住、行程安排、景点介绍、餐馆就餐、购物体验、娱乐活动、应付琐事、遭遇意外、处理投诉、送别宾客并致辞等。每一单元又分成预热问题、情景对话、实用句子、相关策略、文化差异、相关术语和练习七个部分展开。 另外，本教材的附录很具特色，所提供的内容全部为国际导游或外事接待人员所必备、须知，内容包括：全球旅游道德标准、英语导游资格证考试(现场考试)评分标准、旅游团接待计划、宾馆所用各种表格等。
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