目录 目 录 案例1 BE 公司面临的问题................................................................................................................1 案例2 AC 航空公司空乘人员的情绪劳动...................................................................................9 案例3 成为教师和学生的朋友.......................................................................................................17 案例4 L 公司人事部管理困境........................................................................................................27 案例5 HC 公司的知识型员工与非物质激励............................................................................35 案例6 杭州“那天·手工艺主题民宿”团队创业的曲折经历..........................................43 案例7 B 公司员工管理困境............................................................................................................57 案例8 该怎样和90 后员工打交道?...........................................................................................65 案例9 新创企业如何在传统行业中实现数字创新——斑马仓的创业故事..................75 案例10 VT 公司文化冲突导致的人才流失...............................................................................89 案例11 “以不变应万变”——记X 会装公司组织结构的变迁.......................................105 案例12 JNSP 物业中心的组织变革为何困难重重?..........................................................117 案例13 ZL 公司的组织变革之路................................................................................................129 Case 1 Challenges Faced by BE Company..............................................................................143 Case 2 Emotional Labor—Flight Attendants of AC Airlines...........................................153 Case 3 To Make Friends with the Teachers and Students.................................................163 Case 4 Management Dilemma Faced by the HR Department of L Company...........175 Case 5 Knowledge Workers and Non-material Incentives in HC Company.............183 Case 6 Tortuous Experience of Natian·Handicraft Theme Homestay Entrepreneurial Team..................................................................193 Case 7 Employee Management Dilemma of B Company...................................................209 Case 8 How to Deal with the Post-90s Employees................................................................219 Case 9 How a Start-up Realizes Digital Innovation in the Traditional Industry: The Entrepreneurial Story of Zebra Warehouse....................................................229 Case 10 Brain Drain of VT Company Caused by Cultural Conflicts............................249 Case 11 “Response to Change”—Changes in the Organizational Structure of X Decoration Company............................................................................................267 Case 12 Why Is the Organizational Transformation of JNSP Property Center So Tricky?........................................................................................283 Case 13 Organizational Transformation of ZL Corporation...........................................297
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