Unit 1 Receiving visitors Lesson A We're here to see Diane Kennedy Lesson B Company visitors Section I Meeting people at company reception Section II Meeting people at the airport Quiz
Unit 2 Visiting a place Lesson A Welcome to Lowis Engineering! Lesson B Finding your way Section I Asking for and giving directions in a company Section II Asking for and giving directions in the street Quiz
Unit 3 Talking about yourself Lesson A What do you do? Lesson B Your work and personal information Section I Talking about your work Section II Giving personal details Quiz
Unit 4 Looking after visitors Lesson A Would you like a cup of coffee? Lesson B Business meals Section I At a Western restaurant Section II At a Chinese restaurant Quiz
Unit 5 Business soclalislng Lesson A How was your flight? Lesson B Small talk Section I Getting prepared Section II Listening and speaking Quiz
Unit 6 Introducing people Lesson A Nice to meet you! Lesson B Making introductions Section I Introducing people Section II Describing people Quiz
Unit 7 Helping people Lesson A What can I do for you? Lesson B Asking for and offering help Section I Asking for and offering help in the workplace Section II A telephone help line Quiz
Unit 8 Bidding farewell Lesson A See you again soon Lesson B Saying goodbye Section I Ending a visit politely Section II Seeing somebody off Quiz Appendices: I. Grammar notes and additional exercises
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