邢建玉,对外经济贸易大学英语学院商一务英语系副教授英国卢顿大学人文学院语言学系(Department of Lingutstics Faculty of Humanities University of Luton)获博士学位(研究方向:跨文化交流) 主要教授课程:跨文化交流、跨文化商务交流、写作 主要研究领域:应用语言学、跨
【目录】
导读
Chapter 1 Introduction
1.1 Approaches to Business Discourse
1.2 Data Collection
1.3 Structure of This Book
Chapter 2 Communication and Relational Management
2.1 Functions of Language
2.2 Politeness Theory
2.3 Small Talk and Relationship Management
2.4 Communication Accommodation Theory
2.5 Rapport Management
2.5.1 Face Management and the Management of Sociality Rights
2.5.2 Rapport Management Domains and Rapport Management Strategies
2.6 Other Aspects Affecting Relational Management
2.7 Analytic Framework
Chapter 3 Research Baekground
3.1 The British Host Company
3.2 The Visits
3.2.1 The Business Deals
3.2.2 Purposes and Goals of the Visits
3.2.3 British Host Company's Preparation, Reception and Arrangements
3.3 Host Company Participant Information
Chapter 4 Face Sensitive Issues
4.1 Politeness Theory
4.1.1 Politeness: Some Definitions
4.1.2 Approaches to Politeness
4.1.3 The Face Mechanism
4.2 Analysis
4.2.1 Visit One
4.2.2 Visit Two
4.2.3 Visit Three
4.3 Discussion
4.3.1 Review of the Three Visits
4.3.2 Discourse Management Issues
Chapter 5 Relational Talk in British-Chinese Business Meetings
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