城市轨道交通客运服务英语口语9787568265461

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广东广州

认证卖家担保交易快速发货售后保障

作者丁新宇主编

出版社北京理工大学出版社有限责任公司

ISBN9787568265461

出版时间2019-01

装帧平装

开本16开

定价46元

货号9457024

上书时间2024-12-14

已实名已认证进店收藏店铺

商品描述: 目录
Unit 1 Daily Customer Service iStationLesso1 Inquiring and DirectingLesso2 Complaints and SuggestionsLesso3 BroadcastingUnit 2 Ticket ServiceLesso4 Buying Tickets and Checking TicketsLesso5 Ticket Machine FailureLesso6 Handling Ticket Services iDifferent SituationsUnit 3 Subway SecurityLesso7 Security CheckLesso8 Security Warnings ithe StationLesso9 Security Warnings othe PlatformUnit 4 Customer Service iSpecial SituationsLesso10 Helping the Sick， the Injured and the DisabledLesso11 Lost and FoundLesso12 Dealing with EmergencyLesso13 Operating iAdverse WeatherUnit 5 Customer Service for Big EventsLesso14 Greetings and InquiringLesso15 The First and Last TrainLesso16 Public ServiceLesso17 The AsiaGamesAppendix 1 Words and Phrases 单词和短语Appendix 2 Subway Broadcasting 地铁广播Appendix 3 Security Warnings 安全警示

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