Unit 1 Basic Knowledge of Business Letter Writing 商务书信写作的基础知识 Ⅰ.Form and Structure of Business Letters 商务书信的书写格式及构成 1.Form 格式 2.Structure 构成 3.Addressing Envelopes 信封的写法 Ⅱ.Writing Principles of Business Letter 写信的原则 Exercises 练习
Unit 2 Establishing Business Relations&Inquiring Credit Reference 建立贸易关系及信用调查
Unit 3 Enquiries and Replies 询价及回复
Unit 4 Quotations-Sales Letters,Firm Offers&Counter Offers 报价、推销信、报盘及还盘
Unit 5 Orders,Acceptances and Rejections 订单、接受和回绝
Unit 6 Sales Confirmation and Purchase Contract 售货确认书及购货合同
Unit 7 Payment 支付
Unit 8 Transport and Insurance 装运及保险
Unit 9 Complaint,Claim and Settlement 申诉、索赔和理赔
Unit 10 Fax&E-mail 传真及电子邮件
Unit 11 Case Study 案例
Unit 12 Letter of Intent,Agreements and Contracts 意向书、协议和合同
Unit 13 Invitation for Bids-Bid-Notice of Award&Advertisments 招标通知、投标书、中标书及广告
Unit 14 Social Contact Correspondences 社交常用信函 附录:商务英语常用缩略语
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