欧文•E•休斯(Owen E. Hughes) 国际知名的政治学家和公共行政学家,澳大利亚皇家墨尔本理工大学教授,主要研究领域为公共行政与公共管理、公共政策、澳大利亚政治等。在加入皇家墨尔本理工大学之前,休斯教授长期在澳大利亚莫纳什大学任教,曾担任该校管理系系主任,并被美国的科罗拉多大学、乔治城大学和我国的中国人民大学聘为客座教授。《公共管理导论》一书为其代表作,该书的出版确立了他在公共管理领域著名学者的地位。他还著有《澳大利亚政治》、《政府间关系与公共政策》等,都颇具影响。
1 An Era of Change 1 Introduction1 Administration and management3 Public sector reform6 Imperatives of public sector change9 Public management as a field of study15 Conclusion17
2 The Role of Government19 Introduction19 The need for a public sector21 Instruments of government24 Market failure as the basis for public policy28 Phases of government intervention31 The size of government38 Conclusion41
3 The Traditional Model of Public Administration 43 Introduction43 Early administration44 The reforms of the nineteenth century46 Webers theory of bureaucracy48 Wilson and political control52 Taylor and public administration54 Problems with the traditional model59 Conclusion72
4 Public Management 74 Introduction74 The meaning of management76 The beginnings of a management approach78 Theoretical bases of management83 The problem of New Public Management85 Public sector reform89 Criticisms of managerialism94 Conclusion101
5 Public Policy 103 Introduction103 Public policy, administration and management105 Policy analysis107 Economic public policy111 Political public policy113 Evidencebased policy116 Limitations of policy analysis117 Conclusion121
6 Governance 123 Introduction123 The meaning of governance124 Corporate governance131 Governance as the New Public Management132 Governance and networks136 Conclusion: the usefulness of governance141
7 Regulation, Contracting and Public Ownership 144 Introduction144 Regulation145 Contracting out151 Public enterprise: government as producer157 The privatization debate160 Conclusion164
8 Stakeholders and External Constituencies 166 Introduction166 The need for an external focus167 External relations in the traditional model169 External relations as a management function170 Interest groups172 Beyond the policy community176 Issues regarding overreliance on the outside180 Conclusion184
9 Accountability 185 Introduction185 The idea of accountability187 Accountability in the private sector187 Accountability in the public sector190 Accountability in the traditional model194 A managerial model of accountability197 Accountability problems from public sector reform202 Conclusion205
10 Strategic Management 208 Introduction208 Strategy209 Strategy in the private sector210 Strategy in the public sector213 Strategic planning models214 Strategic management219 Criticisms of strategy in the public sector223 Conclusion226
11 Leadership and Managing People 228 Introduction228 Staffing in the traditional model230 Leadership233 Management of human resources240 Some problems with the HRM changes245 Conclusion248
12 Financial and Performance Management 250 Introduction250 The government budget251 Traditional financial management256 Financial management reform258 Performance management263 Some criticisms of financial and performance management266 Problems with the accounting changes267 Conclusion271
13 Egovernment 273 Introduction273 Technology and the traditional model of administration275 The beginnings of egovernment278 Egovernment stages280 The impact of technological change on bureaucracy284 Egovernment and public sector reform287 Problems of egovernment289 Conclusion293
14 Public Management in Developing Countries 295 Introduction295 The traditional model in developing countries296 Problems with the administrative model303 Public sector reform304 Problems with the managerial model310 Conclusion314
15 Conclusion: Paradigms in Public Management 315 Introduction315 Paradigms in public management316 The traditional administrative model as a paradigm318 New Public Management as a paradigm320 Public management as a paradigm326 Issues in public sector reform329 Conclusion335
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