Unit 1 Business Letter Writing Layout of Business Letters Writing Principles of Business Letters Unit 2 Invitation and Arrangement of Visits Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 3 Business Relations Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 4 Enquiries and Replies Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 5 Quotations, Offers and Counter-offers Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 6 Sales Promotion Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 7 Orders and Their Fulfilment Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 8 Payment Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 9 Packing Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 10 Shipping Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 11 Insurance Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 12 Claim and Settlement Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 13 Agency Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exercises Unit 14 Flexible Trade Introduction Points for Attention Business Letters Language Points Word Study Useful Sentence Menu Exereises Unit 15 Contracts and Documents Introduction Sales Contracts Letters of Credit Bill of Lading Word Study Useful Sentence Menu Exercises Unit 16 Electronic Correspondence Electronic Mail(E-mail) Facsimile Transmission(fax) Comprehensive Practice Exercises Comprehensive Practice Exercises 1 Comprehensive Practice Exercises 2 Comprehensive Practice Exercises 3 Appendices Appendix 1 Technical Terms, Useful Expressions and Sentence Patterns Commonly Used in International Business English Appendix 2 Key to the Exercises Appendix 3 Key to Comprehensive Practice Exercises
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