In today's ever changing business environment, hiring an all-star workforce and keeping it in place is a challenge for any organization. With an overview on topics such as recruiting the right people, cultivating the right culture, avoiding employee burnout, and calculating employee turnover, this book offers managers a clear understanding of how to hire more effectively and increase retention. Packed with hands-on tips and tools, this helpful guide provides actionable and practical advice for managers and human resource professionals alike.
【目录】
Introduction
1 The Hiring Process
Defining Job Requirements
Recruiting Promising Candidates
Interviewing
Evaluating the Candidates
Making the Decision and Offer
Don't Forget Process Improvement
Summing Up
2 Beyond the Hiring Basics
Online Recruiting
When to Use a Professional Recruiter
Case Interviewing
Hiring Based on Embedded Personal Interests
Hiring for Microculture
Psychological Testing
Summing Up
3 Keeping the Best
Why Retention Matters
Why Retention Is So Challenging
The Special Challenges ofa Diverse Work Force
Why People Stay
Why People Leave
Two Retention Champions
Managing for Retention:An Overview
Summing Up
4 Market-Wise Retention
Not All Employees Have EqualValue
Market-Based Retention Strategies
Summing Up
5 Developing the Talent You Have
Strategies for Training and Development
The Development Dilemma
Skill Training
Career Development
Handling C Performers
Summing Up
6 Workplace Factors That Affect Hiring and Retention
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