Service Science Management and Engineering: : Theory and Applications

图书标准信息

• 作者 Gang、Zhong、Xiwei、Fenghua、Dong Shen 著
• 出版社 Academic Press
• 出版时间 2012-04
• ISBN 9780123970374
• 定价 1422.70元
• 装帧 精装
• 开本 其他
• 纸张 其他
• 页数 384页
• 正文语种 英语

【内容简介】

"TheIntelligentSystemsSeries"comprisestitlesthatpresentstateoftheartknowledgeandthelatestadvancesinintelligentsystems.Itsscopeincludestheoreticalstudies,designmethods,andreal-worldimplementationsandapplications."ServiceScience,Management,andEngineering"presentsthelatestissuesanddevelopmentinservicescience.Boththeoryandapplicationsissuesarecoveredinthisbook,whichintegratesavarietyofdisciplines,includingengineering,management,andinformationsystems.Thesetopicsareeachrelatedtoservicesciencefromvariousperspectives,andthebookissupportedthroughoutbyapplicationsandcasestudiesthatshowcasebestpracticeandprovideinsightandguidelinestoassistinbuildingsuccessfulservicesystems.Thistitlepresentsthelatestresearchonservicescience,managementandengineering,fromboththeoryandapplicationsperspectives.Itincludescoverageofapplicationsinhigh-growthsectors,alongwithreal-worldframeworksanddesigntechniques.Itpresentsapplicationsandcasestudiesthatshowcasebestpracticesandprovideinsightsandguidelinestothosebuildingandmanagingservicesystems.