The award-winning guide to business negotiation used by topnegotiators and training programs all over the world—completelyupdated and revised
As director of the renowned Wharton Executive NegotiationWorkshop, Professor G. Richard Shell has taught thousands ofbusiness leaders, administrators, and other professionals how tosurvive and thrive in the sometimes rough-and-tumble world ofnegotiation. His systematic, step- by-step approach comes to lifein this book, which is available in over ten foreign editions andcombines lively storytelling, proven tactics, and reliable insightsgleaned from the latest negotiation research.
This updated edition includes:
? A brand-new “Negotiation I.Q.” test designed by Shell and usedby executives at the Wharton workshop that reveals each reader’sunique strengths and weaknesses as a negotiator
? A concise manual on how to avoid the perils and pitfalls ofonline negotiations involving e-mail and instant messaging
? A detailed look at how gender and cultural differences canderail negotiations, and advice for putting talks back on track
【作者简介】
G. Richard Shell teaches negotiation at theWharton School of Business at the University of Pennsylvania, wherehe is professor of legal studies, business ethics, and managementand academic director of the Wharton Executive NegotiationWorkshop.
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