Toyota Way to Continuous Improvement 丰田进步之路

图书标准信息

• 作者 Jeffrey K.（杰弗里·莱克）、James K. Franz（詹姆斯·K·弗朗茨） 著
• 出版社 McGraw-Hill
• 出版时间 2011-04
• 版次 1
• ISBN 9780071477468
• 定价 413.50元
• 装帧 精装
• 开本 32开
• 纸张 胶版纸
• 页数 448页
• 正文语种 英语
• 丛书 明星企业系列

【内容简介】

DuringToyota'shighlypublicizedrecallsof2009and2010,thelegendarycarmaker's60-year-oldreputationforoperationalexcellencewasputunderthemicroscope.BusinesspunditswonderedoutloudifToyota'squalitylevelshaddecreaseddramatically,whiletheharshestcriticspredictedtheendofthecompanyasweknowit.Forthemostpart,thegovernment'sfindingsabsolvedToyotaofseriousdefectsandaccidents,andToyotarecoveredrapidly—butmistakesweremade,whichshowedthatToyotaisnotperfect.Infact,thereisalwaysopportunityforimprovementineveryprocess.

InhisbestsellingbusinessmanagementclassicTheToyotaWay,JeffreyLikerintroducedtheworldtothefoundationalprinciplesthathavemadeToyotatheenvyofcompaniesaroundtheworld.Now,inTheToyotaWaytoContinuousImprovement,LikerteamsupwithformerToyotaproductionengineerJamesFranztoexplaintheunderlyingthinkingbehindcontinuousimprovementandwhyanycompanyneedsadisciplinedapproachtoprocessimprovementineverypartoftheorganization.

LikerandFranzoutlinethecommonmistakesinthinkingthatlimitresults,andtheyrevealhowToyotaachievesitsdualobjectivesofimprovingbusinessperformanceanddevelopingitspeoplethroughfollowingDr.W.EdwardsDeming'steachingsofPlan-Do-Check-Adjust(PDCA).Throughdetailedcaseexamplesinmanyindustries,you'lllearnhowto:

Determinewhyyourprocessesaren'tachievinganticipatedresults
Buildasustainableleanprocesswithawell-definedpurpose
Createasystemthatrevealsproblems
TeacheveryleaderandteammemberateveryleveltheartofPDCAforprocessimprovement
WithTheToyotaWaytoContinuousImprovement,youhavethefoundationyouneedtodevelopavisionofcontinuousimprovementspecifictoyourorganizationandplotapathtoturnyourvisionintoameasurablereality.

【作者简介】

JeffreyK.Liker,theauthorofthebestsellingTheToyotaWay,isprofessorofIndustrialandOperationsEngineeringandcofounderandcofounderandPresidentofTheToyotaWayAcademy.WithnineShingoPrizesforresearchexcellencehisworkhasappearedinTheHarvardBusinessReview,SloanManagementReview,andotherleadingpublications.

JamesK.FranzlearnedleanasaToyotaProductionEngineerinJapan,andhasmorethan22yearsofmanufacturingexperience.

　　杰弗瑞·莱克（JeffreyK.Liker），博士，美国密歇根大学工业与运营管理专业教授，日本技术管理、精益制造、精益产品研发认证等课程的共同创办人及主任。已出版畅销书《丰田模式》（2011年3月，机械工业出版社）、《丰田文化》（2009年2月，机械工业出版社）。
　　
　　詹姆斯·弗兰兹（JamesK.Franz），作为丰田在美国和日本的生产工程师，其拥有24年的生产经验和精益知识。他为各种组织提供咨询服务，包括福特、波士、美国空军、埃克森石油等。他也在美国密歇根大学的职业发展中心教授精益认证课程。