Unit 1 Introductioto LogisticsTEXT1.1 Defining Logistics1.2 Definitioof Logistics1.3 Activities of Logistics1.4 Aims of Logistics1.5 Importance of Logistics1.6 Emerging Trends iLogisticsKEY TERMSNOTESEXERCISESCASE STUDYUnit 2 Customer Service ManagementTEXT2. 1 Introduction2.2 Customer Relationship Management2.3 Order Cycle TimeKEY TERMSNOTESEXERCISESCASE STUDYUnit 3 ProcurementTEXT3.1 Introduction3.2 Importance of Procurement3.3 Procurement Steps3.4 Selectioof Bidders3.5 Bidding Process3.6 MRP, MRP II and ERPKEY TERMSNOTESEXERCISESCASE STUDYUnit 4 DistributionTEXT4.1 Introduction4. 2 DistributioOperatioCycle4. 3 DistributioChannel4. 4 DistributioNetwork Design4. 5 DistributioStrategyKEY TERMSNOTESEXERCISESCASE STUDYUnit 5 TransportationTEXT5.1 Definition5.2 Mode of Transport5.3 Mode Characteristics and Selection5.4 Intermodal TransportKEY TERMSNOTESEXERCISESCASE STUDYUnit 6 PackagingTEXT6.1 Introduction6.2 Packaging Materials6.3 Packaging Design6.4 Packaging TechnologyKEY TERMSNOTESEXERCISESCASE STUDYUnit 7 Inventory ManagementTEXT7.1 Introduction7.2 Rationale for Having Inventory7.3 Reasons against Inventories7.4 Types of Inventory7.5 Inventory-related Costs7.6 Inventory Management ModelsKEY TERMSNOTESEXERCISESCASE STUDYUnit 8 Warehousing ManagementTEXT8. 1 Introduction8. 2 The Role of Warehouses8. 3 Types of Warehouses8. 4 Warehouse Operations8. 5 Warehouse Management Systems (WMS)8. 6 TrendsKEY TERMSNOTESEXERCISESCASE STUDYUnit 9 Supply ChaiManagementTEXT9.1 Introduction9.2 The Supply ChaiRevolution9.3 Basic Concepts of Supply ChaiManagement9.4 Key Attributes iSupply ChaiManagement9.5 Barriers to Supply ChaiManagementKEY TERMSNOTESEXERCISESCASE STUDYUnit 10 International LogisticsTEXT10.1 Historical Development of International Logistics10. 2 International Logistics Infrastructure10.3 Challenges and Difficulties iInternational LogisticsKEY TERMSNOTESEXERCISESCASE STUDYUnit 11 Logistics InformatioTechnologyTEXT11.1 Internet11.2 Web Services11.3 EDI11.4 Bar Coding and ScanningKEY TERMSNOTESEXERCISESCASE STUDYUnit 12 The Third Party LogisticsTEXT12.1 What is TPL?12.2 The Reasons for the Growth of Third Party Logistics12.3 Guidelines for Selecting and Managing the Right 3PL Provider12.4 The FutureKEY TERMSNOTESEXERCISESCASE STUDYUnit 13 New Trends iLogisticsTEXT13.1 Time-sensitive Strategies iBoth Manufacturing and Commerce13.2 The Development of Electronic Commerce13.3 Superiority of Networks13.4 Trends iLogistics and DistributionKEY TERMSNOTESEXERCISESCASE STUDYReferences 作者介绍
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