chapter 1 culture,munication and intercultural munication/1 1 culture/3 2 munication/6 3 intercultural munication/9 chapter 2 values/15 1 cultural values/17 2 belief and religion/21 3 diverse culture patterns/22 chapter 3 cultural shock/35 1 defining cultural shock/37 2 understan cultural shock/38 3 the most mon stages of cultural shock/39 4 alleviating cultural shock ( for person)/42 5 alleviating cultural shock ( for pany)/45 chapter 4 verbal munication/53 1 verbal munication/55
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