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导游英语大中专高职社科综合王允华,戴琳,王春梅编

导游英语

19.75 4.2折 47 全新

库存2件

北京丰台

认证卖家担保交易快速发货售后保障

作者王允华,戴琳,王春梅编

出版社机械工业出版社

ISBN9787111526964

出版时间2021-10

版次1

装帧平装

开本16

页数280页

字数532千字

定价47元

货号101_9787111526964

上书时间2024-12-20

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商品详情

品相描述：全新: 正版特价新书

商品描述: 目录：

前言

part i work procedures of guide service

unit 1 pick-up service

1esson 1 meeting at the airport

1esson 2 we1e speech

1esson 3 on the way to the hote1

unit 2 check-in service

1esson 2 guest registration

1esson 1 on the way to the scenic spot

1esson 2 scenic spot introduction

1esson 3 retuming service

unit 4 additiona1 services

1esson 1 shopping

1esson 1 checking out service

1esson 2 departure service

part 2 hand1ing of tourists specia1 requests

unit 6 hand1ing of specia1 request

1esson 1 hand1ing of specia1 requests in acmodation

1esson 2 hand1ing of specia1 requests for diet

1esson 3 hand1ing of specia1 requests for shopping

1esson 4 hand1ing of specia1 requests for entertainment

unit 7 hand1ing of other specia1requests

1esson 1 hand1ing of specia1 requests to visit re1atives and friends

1esson 2 hand1ing of specia1 requests to ask re1atives to join tour

1esson 3 hand1ing of specia1 requests to quit trave1

1esson 4 hand1ing of specia1 requests to extend trave1 time

part 3 dea1ing with prob1ems and accidents

unit 8 hand1ing 1ost items

1esson 2 1ost 1uggage

1esson 3 1ost money

unit 9 being sick

1esson 1 hand1ing of tourists mon i11nesses

1esson 2 hand1ing of tourists critica1 i11nesses

unit 10 trave1 security services

1esson 1traffic accident

1esson 2 fire accident

1esson 3 food poisoning

part 4tour guide speech

unit 11 a speech on pa1ace museum-beijing pa1ace museum

unit 12 a speech on mauso1eum-the museum of terracotta warriors and horses

unit 13 a speech on gardening-the humb1e administrators garden

unit 14 a speech on temp1e-shao1in temp1e

unit 15 a speech on history museum-shaan history museum

unit 16 a speech on mountains-mount huangshan

unit17 a speech on water scenery-the three gorges of yangtze river

unit 18 a speech on natura1 reserves -wo1ong nature reserve

unit 19 a speech on c1imate-c1imate in china

附录

附录a旅游标志的专门用语

附录b旅游景点名称的英语表达

附录c各地旅行社（trave1 service）名称英语表达

参文献

内容简介：

本书基于中国国情，以景点为背景，使用规范的英语语言，通过情景对话、精选范文、视角等，为读者提供规范的旅游接待和导游服务的语篇范例和服务标准。本书设计思路新颖，内容覆盖面广，除涉及旅游服务过程中的接机、入住、食宿、导游、导购、娱乐、退房、送别等相关环节的服务外，还涉及服务过程中语言交流的规范、得体以及旅游中突发事件的应对和处理策略等。本书选材体现出较强的时代、专业、代表、知识、趣味和可读，既可作为旅游管理及相关专业教材，又可作为外事旅游在职人员的自学用书，是一本集旅游知识、行业用语、行为规范、导游实践于一体的实用强的工具书。