• The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
  • The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
  • The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
  • The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
  • The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
  • The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
  • The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)
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The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value(书衣有破损看图)

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作者Sasser, W. Earl,Schlesinger, Leonard A.,Heskett, James L

出版社Free Press

ISBN9780684832562

出版时间1997-04

装帧精装

页数320页

定价682.84元

货号A51-0-2-纸箱

上书时间2024-04-26

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