Chapter 1 NegotiatioMotives and Key Terminology(谈判动机与关键概念)Negotiations(谈判)Conflicts(冲突)Stakes(利益得失)Case StudyⅠ:China-US Trade War-US NegotiatioFramework(案例研究Ⅰ:2018中美贸易战之美方谈判条件)Case StudyⅡ:Chrysler Missed the Best Opportunity Entering China Automobile Market(案例研究Ⅱ:克莱斯勒公司错失进入中国汽车市场良机)Chapter 2 NegotiatioProcedure and Structure (谈判程序与结构)NegotiatioProcedure(谈判程序)General Structure of Negotiations(谈判的一般结构)Structure of Business Negotiations(贸易谈判结构)Simulation: AEconomic Recessio( 模拟谈判:一次经济衰退)Case StudyⅠ:The Principle of Complementary Concession(案例研究Ⅰ:对等性让步原则)Case StudyⅡ:Sino-US Negotiations oIntellectual Property Right Protection(案例研究Ⅱ:中美知识产权谈判)Chapter 3 NegotiatioLubricatio(谈判润滑剂)Target Decision(设定谈判目标)Collecting Information(信息调研)Staffing NegotiatioTeams(配备谈判组成员)Choice of NegotiatioVenues(确定谈判地点)Simulation: Silk Selling( 模拟谈判:丝绸销售)Case Study: Cases Showing Importance of Pre-negotiatioPreparation(案例研究:谈判前准备工作的重要性)Chapter 4 Win-wiConcept (双赢原则)Traditional Concept(传统理念)Introductioof Win-wiConcept-a RevolutioiNegotiatioField (双赢理念的引入——-谈判界的一场革命)How CaBoth Sides Win(怎样实现双赢)Simulation: Financial Leasing Negotiatio( 模拟谈判:融资租赁谈判)Case Study: Argument betweeDeveloping Countries and Developed Countries(案例研究:发展中国家与发达国家的争论)Chapter 5 Collaborative Principled Negotiatio(合作原则谈判法)Collaborative Principled Negotiatioand Its Four Components (合作原则谈判法及其四个组成部分)(57) Separate the People from the Problem(对事不对人)Focus oInterests But Not Positions(着眼于利益而非立场)Invent Options for Mutual Gain(创造双赢方案)Introduce Objective Criteria(引入客观评判标准)Simulation: Hotel Selling( 模拟谈判:旅馆销售)Case Study: Company Policy (案例研究:公司政策)Chapter 6 Law of Interest Distributio(利益分配法则)Needs Theory(需求理论)Applicatioof the Needs Theory iNegotiatio(需求理论在谈判中的应用)Three Levels of Interests at the Domestic Level (国内谈判的三层利益)Law of Two-level Games(双层博弈规则)Simulation: A Dam othe River( 模拟谈判:河上建坝纠纷)Case Study: US-JapaNegotiations oSemiconductors(案例研究:美日半导体谈判)Chapter 7 Negotiating Power and Related Factors (谈判力与相关因素)Negotiating Power and Sources of Negotiating Power (谈判力及其来源)Factors Causing the Changes of Negotiating Power (谈判力的影响因素)Applicatioof Power Tactics(谈判力策略的应用)Estimating Negotiating Power(谈判力的测量)Simulation: NegotiatiooOil Contract(模拟谈判:石油合同谈判)Case Study: Negotiatioothe Share of the Equity Adjustment betweeFAW and Volkswagen(案例研究:中国一汽集团与德国大众股权变更谈判)Chapter 8 Law of Trust (信任法则)Trust and Its Interpretatio(信任及其解释)Determinants Affecting the Trust Level (决定信任水平的因素)Determinants Affecting a Person‘s Trustful or Mistrustful Behavior (决定信任行为倾向的因素)Effects of Trust(信任的效应)Suggestions of Enhancing Mutual Trust (如何增进相互信任)Simulation: NegotiatiooTerms of Payment(模拟谈判:支付问题的谈判)Case Study: Dilemma of the Management(案例研究:经理层的尴尬)Chapter 9 Personal Styles vs. NegotiatioModes(谈判者性格类型与谈判模式)Negotiators‘Personal Styles(谈判者的性格类型)Negotiators‘Personal Styles and AC Model (个人性格类型与AC模型)Personal Styles vs.NegotiatioModes (性格类型与谈判模式)Applicatioof Personality Tests (性格测试在谈判中的应用)Simulation:Global Corporatiovs.Hi-tech Corporatio( 模拟谈判:全球公司与高科技公司)Case Study:Shopping iManhattan(案例研究:在纽约曼哈顿购物)Chapter 10 Game Theory and NegotiatioApplication(博弈论及其在谈判中的应用)Game Theory,Its Assumptions and Rules (博弈论及其基本假设和规则)Consequences and the Matrix Display (结果与矩阵排列)The Prisoner‘s Dilemma(囚徒困境博弈)Direct Determinants of the CoordinatioGoal (合作目标的直接决定因素)Simulation: China and JapaiIroOre Negotiatio( 模拟谈判:中国与日本铁矿石谈判中的博弈)Case Study: Making a Decisiounder Uncertainty(案例研究:不确定条件下的决策)Chapter 11 Distributive Negotiations vs. Integrative Negotiations(两分法谈判与综合型谈判) (150) Distributive Negotiations(两分法谈判)Price Negotiatioand NegotiatioZone (价格谈判与谈判区间)Integrative Negotiations(综合型谈判)Simulation: Sale for a Second-hand Car(模拟谈判:车销售)Case StudyⅠ:AExample of the Use of Cost Analysis(案例研究Ⅰ:一个运用成本分析法的例子) Case StudyⅡ:Sarah Meets Walmart(案例研究Ⅱ:莎拉遇见沃尔玛)Chapter 12 Complex Negotiations (复杂谈判)Complex Negotiations and Their Properties (复杂谈判及其特点)Involvement of Third Parties(第三方的参与)Coalitioand Multi-party Negotiatio(多方参与的谈判与谈判联合体)Simulation: GreeBank (模拟谈判:格林银行)Case Study: Iacocca Rescuing Chrysler(案例研究:艾柯卡拯救克莱斯勒公司)Chapter 13 Culture Patterns vs. NegotiatioPatterns(文化模式与谈判模式)Definitioof Culture(文化的定义)Culture Patterns(文化模式)Hofstede Cultural Value Study(霍夫斯泰德的文化价值研究)Simulation: Cultural Conflicts ithe Negotiatioof the World Bank Rural Water Supply Project(模拟谈判:世界银行改水项目谈判中的文化冲突)Case StudyⅠ:SoutherCandles‘Tour to France(案例研究Ⅰ:南部蜡烛公司的法国之行)Case StudyⅡ:How Giving Face CaBrew Success (案例研究Ⅱ:“给面子”如何“酝酿”谈判的成功)Chapter 14 NegotiatioRisks and Management(谈判风险与管理)Identificatioof the Sources of Risks(识别风险来源)External Risks(外部风险)Internal Risks(内部风险)Managing Risks(风险管理)Simulation: A Negotiatioof InformatioAsymmetry(模拟谈判:一场彼此信息不对称的谈判)Case Study:Enron‘s IndiaNegotiatioDebacle(案例研究:安然公司在印度的失败谈判) 作者介绍
序言 Chapter 1 NegotiatioMotives and Key Terminology(谈判动机与关键概念)Negotiations(谈判)Conflicts(冲突)Stakes(利益得失)Case StudyⅠ:China-US Trade War-US NegotiatioFramework(案例研究Ⅰ:2018中美贸易战之美方谈判条件)Case StudyⅡ:Chrysler Missed the Best Opportunity Entering China Automobile Market(案例研究Ⅱ:克莱斯勒公司错失进入中国汽车市场良机)Chapter 2 NegotiatioProcedure and Structure (谈判程序与结构)NegotiatioProcedure(谈判程序)General Structure of Negotiations(谈判的一般结构)Structure of Business Negotiations(贸易谈判结构)Simulation: AEconomic Recessio( 模拟谈判:一次经济衰退)Case StudyⅠ:The Principle of Complementary Concession(案例研究Ⅰ:对等性让步原则)Case StudyⅡ:Sino-US Negotiations oIntellectual Property Right Protection(案例研究Ⅱ:中美知识产权谈判)Chapter 3 NegotiatioLubricatio(谈判润滑剂)Target Decision(设定谈判目标)Collecting Information(信息调研)Staffing NegotiatioTeams(配备谈判组成员)Choice of NegotiatioVenues(确定谈判地点)Simulation: Silk Selling( 模拟谈判:丝绸销售)Case Study: Cases Showing Importance of Pre-negotiatioPreparation(案例研究:谈判前准备工作的重要性)Chapter 4 Win-wiConcept (双赢原则)Traditional Concept(传统理念)Introductioof Win-wiConcept-a RevolutioiNegotiatioField (双赢理念的引入——-谈判界的一场革命)How CaBoth Sides Win(怎样实现双赢)Simulation: Financial Leasing Negotiatio( 模拟谈判:融资租赁谈判)Case Study: Argument betweeDeveloping Countries and Developed Countries(案例研究:发展中国家与发达国家的争论)Chapter 5 Collaborative Principled Negotiatio(合作原则谈判法)Collaborative Principled Negotiatioand Its Four Components (合作原则谈判法及其四个组成部分)(57) Separate the People from the Problem(对事不对人)Focus oInterests But Not Positions(着眼于利益而非立场)Invent Options for Mutual Gain(创造双赢方案)Introduce Objective Criteria(引入客观评判标准)Simulation: Hotel Selling( 模拟谈判:旅馆销售)Case Study: Company Policy (案例研究:公司政策)Chapter 6 Law of Interest Distributio(利益分配法则)Needs Theory(需求理论)Applicatioof the Needs Theory iNegotiatio(需求理论在谈判中的应用)Three Levels of Interests at the Domestic Level (国内谈判的三层利益)Law of Two-level Games(双层博弈规则)Simulation: A Dam othe River( 模拟谈判:河上建坝纠纷)Case Study: US-JapaNegotiations oSemiconductors(案例研究:美日半导体谈判)Chapter 7 Negotiating Power and Related Factors (谈判力与相关因素)Negotiating Power and Sources of Negotiating Power (谈判力及其来源)Factors Causing the Changes of Negotiating Power (谈判力的影响因素)Applicatioof Power Tactics(谈判力策略的应用)Estimating Negotiating Power(谈判力的测量)Simulation: NegotiatiooOil Contract(模拟谈判:石油合同谈判)Case Study: Negotiatioothe Share of the Equity Adjustment betweeFAW and Volkswagen(案例研究:中国一汽集团与德国大众股权变更谈判)Chapter 8 Law of Trust (信任法则)Trust and Its Interpretatio(信任及其解释)Determinants Affecting the Trust Level (决定信任水平的因素)Determinants Affecting a Person‘s Trustful or Mistrustful Behavior (决定信任行为倾向的因素)Effects of Trust(信任的效应)Suggestions of Enhancing Mutual Trust (如何增进相互信任)Simulation: NegotiatiooTerms of Payment(模拟谈判:支付问题的谈判)Case Study: Dilemma of the Management(案例研究:经理层的尴尬)Chapter 9 Personal Styles vs. NegotiatioModes(谈判者性格类型与谈判模式)Negotiators‘Personal Styles(谈判者的性格类型)Negotiators‘Personal Styles and AC Model (个人性格类型与AC模型)Personal Styles vs.NegotiatioModes (性格类型与谈判模式)Applicatioof Personality Tests (性格测试在谈判中的应用)Simulation:Global Corporatiovs.Hi-tech Corporatio( 模拟谈判:全球公司与高科技公司)Case Study:Shopping iManhattan(案例研究:在纽约曼哈顿购物)Chapter 10 Game Theory and NegotiatioApplication(博弈论及其在谈判中的应用)Game Theory,Its Assumptions and Rules (博弈论及其基本假设和规则)Consequences and the Matrix Display (结果与矩阵排列)The Prisoner‘s Dilemma(囚徒困境博弈)Direct Determinants of the CoordinatioGoal (合作目标的直接决定因素)Simulation: China and JapaiIroOre Negotiatio( 模拟谈判:中国与日本铁矿石谈判中的博弈)Case Study: Making a Decisiounder Uncertainty(案例研究:不确定条件下的决策)Chapter 11 Distributive Negotiations vs. Integrative Negotiations(两分法谈判与综合型谈判) (150) Distributive Negotiations(两分法谈判)Price Negotiatioand NegotiatioZone (价格谈判与谈判区间)Integrative Negotiations(综合型谈判)Simulation: Sale for a Second-hand Car(模拟谈判:二手车销售)Case StudyⅠ:AExample of the Use of Cost Analysis(案例研究Ⅰ:一个运用成本分析法的例子) Case StudyⅡ:Sarah Meets Walmart(案例研究Ⅱ:莎拉遇见沃尔玛)Chapter 12 Complex Negotiations (复杂谈判)Complex Negotiations and Their Properties (复杂谈判及其特点)Involvement of Third Parties(第三方的参与)Coalitioand Multi-party Negotiatio(多方参与的谈判与谈判联合体)Simulation: GreeBank (模拟谈判:格林银行)Case Study: Iacocca Rescuing Chrysler(案例研究:艾柯卡拯救克莱斯勒公司)Chapter 13 Culture Patterns vs. NegotiatioPatterns(文化模式与谈判模式)Definitioof Culture(文化的定义)Culture Patterns(文化模式)Hofstede Cultural Value Study(霍夫斯泰德的文化价值研究)Simulation: Cultural Conflicts ithe Negotiatioof the World Bank Rural Water Supply Project(模拟谈判:世界银行改水项目谈判中的文化冲突)Case StudyⅠ:SoutherCandles‘Tour to France(案例研究Ⅰ:南部蜡烛公司的法国之行)Case StudyⅡ:How Giving Face CaBrew Success (案例研究Ⅱ:“给面子”如何“酝酿”谈判的成功)Chapter 14 NegotiatioRisks and Management(谈判风险与管理)Identificatioof the Sources of Risks(识别风险来源)External Risks(外部风险)Internal Risks(内部风险)Managing Risks(风险管理)Simulation: A Negotiatioof InformatioAsymmetry(模拟谈判:一场彼此信息不对称的谈判)Case Study:Enron‘s IndiaNegotiatioDebacle(案例研究:安然公司在印度的失败谈判)
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