英文原版这是服务设计方法 This Is Service Design Methods: A Companion to This Is Service Design Doing

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作者Stickdorn Marc

出版社O’Reilly Media

ISBN9781492039594

出版时间2018-08

装帧平装

上书时间2021-08-31

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品相描述：全新: ISBN-13 书号9781492039594
Author 作者Stickdorn Marc
Pages Number 页数240
Publisher 出版社O’Reilly Media
Publication Date 出版日期20180801
Product Dimensions 商品尺寸1.5 x 23.1 x 18.2 cm
Shipping Weight 商品重量480

商品描述: In this book, you’ll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format.

Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer. Success in doing service design certainly requires a mastery of these methods. However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working.

This book only contains the building blocks—the methods. It doesn’t detail how to assemble them into a cohesive design process or how to plan or manage it. Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization. For all of this (and more), please read This Is Service Design Doing.