We find ourselves engaged in various kinds of negotiationsevery day, from trying to land a new account or win a promotion atwork, to buying a house or a car, or bargaining down a cell phonebill, or settling a dispute with a friend or spouse. In thisgroundbreaking book, negotiation expert Ed Brodow shows us how tosettle conflicts amicably to reach a win-win solution everytime.
Using the no-nonsense, results-oriented boot camp approach,Brodow drills readers on the basic skills needed to master the artof negotiation. After completing Brodow’s basic training program,you will have learned how to:
· Conquer your fear of confrontation and overcome the negativebehaviors that hold you back
· Identify and develop your personal negotiation style
· Assess the other side’s strengths and weaknesses
· Get the other side to make concessions without giving up any ofyour goals
· Master the art of listening to understand the other side’sposition and strengthen your own
· Avoid getting sidetracked by personal or emotional issues
· Create an atmosphere of trust in which the other party is acollaborator rather than a competitor
· Break through impasses and close the deal
Using a wealth of examples from real-life encounters, Brodowdemonstrates how to negotiate for things most readers never knewwere negotiable, such as department store purchases, medical costs,loan rates, phone bills, and credit card fees. He reveals how todevelop the skills and the confidence each of us need to negotiatesuccessfully, and achieve our goals at work and in our personallives.
【作者简介】
ED BRODOW is one of corporate America’s best-known and mostsuccessful negotiation experts. The creator of the acclaimedNegotiation Boot Camp ? Seminars, he has taught his techniques tosuch corporations as Microsoft, AT&T, Starbucks, Goldman Sachs,The Hartford, and American Express. He has appeared on PBS, FoxNews, and Inside Edition, and has been featured in publicationssuch as the Washington Post, Entrepreneur magazine, and SmartMoney.He lives in Monterey, California.
以下为对购买帮助不大的评价