序 前言 list of abbreviations chapter 1 introduction 1.1 conflict management in business meetings 1.2 cultural contexts of conflict management in business meetings 1.3 information exchange of conflict management in business meetings 1.4 summary chapter 2 the characteristics of cultural contexts of internal business meetings 2.1 profile of chinese and american internal business meetings under investigation 2.1.1 simulated internal business meetings 2.1.2 the themes of internal business meetings 2.1.3 the conflict discourse of internal business meetings 2.2 three-dimensional cultural context of business munication 2.2.1 national culture 2.2.2 business culture 2.2.3 personal culture 2.3 three-dimensional cultural context of chinese and american internal business meetings 2.3.1 the impact of national culture context 2.3.2 the impact of business culture context 2.3.3 the impact of personal culture context 2.4 summary chapter 3 information exchange scheme of business meetings 3.1 municative pures 3.2 municative strategies 3.3 municative skills 3.4 discourse information structure 3.5 the working scheme of information exchange 3.6 summary chapter 4 municative strategies of conflict management in business meetings and their informational characteristics 4.1 conflict management strategies of persua and their informational characteristics 4.1.1 strategies serving the persua pure and their information structure 4.1.2 distributional characteristics of strategies serving the persua pure 4.1.3 informational characteristics of strategies serving the persua pure 4.2 conflict management strategies of pelling and their informational characteristics 4.2.1 strategies serving the pelling pure and their information structure 4.2.2 distributional characteristics of strategies serving the pelling pure 4.2.3 informational characteristics of strategies serving the pelling pure 4.3 conflict management strategies of avoi and their informational characteristics 4.3.1 strategies serving the avoi pure and their information structure 4.3.2 distributional characteristics of strategies serving the avoi pure 4.3.3 informational characteristics of strategies serving the avoi pure 4.4 conflict management strategies of acmodating and their informational characteristics 4.4.1 strategies serving the acmodating pure and their information structure 4.4.2 distributional characteristics of strategies serving the acmodating pure 4.4.3 informational characteristics of strategies serving the acmodating pure 4.5 conflict management strategies of ignoring and their informational characteristics 4.5.1 strategies serving the ignoring pure and their information structure 4.5.2 distributional characteristics of strategies serving the ignoring pure 4.5.3 informational characteristics of strategies serving the ignoring pure 4.6 conflict management strategies of collaborating and their informational characteristics 4.6.1 strategies serving the collaborating pure and their information structure 4.6.2 distributional characteristics of strategies serving the collaborating pure 4.6.3 informational characteristics of strategies serving the collaborating pure 4.7 conflict management strategies of bargaining and their informational characteristics 4.7.1 strategies serving the bargaining pure and their information structure 4.7.2 distributional characteristics of strategies serving the bargaining pure 4.7.3 informational characteristics of strategies serving the bargaining pure 4.8 conflict management strategies of supporting and their informational characteristics 4.8.1 str
以下为对购买帮助不大的评价