领导艺术(英文权威版)9787511712035

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广东广州

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作者(美)卡耐基

出版社中央编译

ISBN9787511712035

出版时间2012-04

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定价20元

货号2236781

上书时间2024-12-23

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商品描述: 导语摘要
Asthetwenty-firstcenturyapproaches,theworldisundergoingenormouschange,aprocessofgreatupheavalandgreatpossibility.Injustafewshortyears,wehavewitnessedthedawnofpostindustrialsociety,theadventoftheinformationage,therushtocomputerization,thebirthofbiotechnology,andnottheleastofthesechanges,thehuman-rela-tionsrevolution.

目录
   INTRODUCTION  The Human-Relations Revolution
1  Finding the Leader in You
2  Starting to Communicate
3  Motivating People
4  Expressing Genuine Interest in Others
5  Seeing Things from the Other Person's Point of View
6  Listening to Learn
7  Teaming Up for Tomorrow
8  Respecting the Dignity of Others
9  Recognition, Praise, and Rewards
10  Handling Mistakes, Complaints, and Criticism
11  Setting Goals
12  Focus and Discipline
13  Achieving Balance
14  Creating a Positive Mental Attitude
15  Learning Not to Worry
16  The Power of Enthusiasm
    CONCLUSION
    Making It Happen

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