目录 Unit One Concierge礼宾服务 Lesson 1 Welcome to Our Hotel 欢迎来到我们酒店 Lesson 2 May I Show You to Your Room 我可以带您去您的房间吗 Unit Two Front Office前厅服务 Lesson 3 What Kind of Room Would You Like 您想预订什么样的房间 Lesson 4 Do You Have a Reservation 您有预订吗 Lesson 5 Your Total Is 588 Dollars 您的费用总共是588美元 Unit Three Housekeeping客房服务 Lesson 6 May I Clean Your Room Now 现在可以为您打扫房间吗 Lesson 7 We'11 Send Someone to Repair It Right Now 我们马上就派人去修 Lesson 8 I’ll Pick up Your Laundry Right Now 我马上去取您要洗的衣服 Lesson 9 Business Floor Service 商务楼层服务 Unit Four Operator总机服务 Lesson 10 This Is Your Wake-up Call 这是您的叫早电话 Lesson 11 You May Call Directly from Your Room 您可以从房间直接打过去 Lesson 12 Would You Like to Leave a Message 您要留言吗 Unit Five Food&Beverage餐饮服务 Lesson 13 The Order Will Be Sent to Your Room in a Few Minutes 您点的食物一会儿就送到您的房间 Lesson 14 Are You Ready to Order NOW 您现在点菜吗 Lesson 15 How About a Beer 来杯啤酒怎么样 Unit Six Business Center商务中心 Lesson 16 We Provide Fax and Internet Service 我们提供传真和网络服务 Lesson 17 How About a Flight Leaving at 7 a.m. 早上七点的飞机怎么样 Lesson 18 We Have Several Conference Rooms for You to Choose from 我们这儿有多个会议室供您选择 Unit seven Other Services其他服务 Lesson 19 Giving Directions in the Hotel 店内指示方向 Lesson 20 You Can Go There by Bus 您可以坐公共汽车去那里 Lesson 21 There Are Many Typical Chinese-style Clothes for You tO Choose from 这儿有很多中式特色的服装供您选择 Appendix附录 Key to the Exercises 练习答案 Classified Words from Different Departments 部门分类词汇 Glossary 总词汇表
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