1.Greetings & introductions TOPICS & SKILLS Greetings Introductions Nationalities Jobs and office tasksGRAMMAR Simple present Adverbs of frequencyCULTURE Using first namesUNIT TITLE 2.Welcoming visitorsTOPICS & SKILLS Small talk Making offers Office departments Showing someone around the office Organization chartGRAMMAR Present continuous Prepositions of positionCULTURE Small talk disastersUNIT TITLE 3.TelephoningTOPICS & SKILLS Taking messages Telephoning language Numbers and spelling Making appointmentsGRAMMAR Present continuous with a future meaningCULTURE Goodbye, secretaries!UNIT TITLE 4.Facts & figuresTOPICS & SKILLS Charts and graphs Taking minutes Getting information right Saying figuresGRAMMAR Simple past Question wordsCULTURE Working mothersSimulation 1 TOPICS & SKILLS Alex Flscher and Terry Jenkins arrange a meetingUNIT TITLE 5.Requests & offersTOPICS & SKILLS Letter of invitation Requests and offers Travel arrangements Giving directionsGRAMMAR Modal verbs in requests and offersCULTURE Keeping the harmonyUNIT TITLE 6.Dealing with problemsTOPICS & SKILLS Complaints and apologies Offering a solution Making suggestions Office equipment Placing ordersGRAMMAR will vs going toCULTURE How sorry are you?UNIT TITLE 7.Putting it in writingTOPICS & SKILLS A letter of application & CV Job ads and an interview Es, letters, faxes, memos and text messages Key phrases for correspondenceGRAMMAR Present perfect and present perfect continuousCULTURE Getting personalUNIT TITLE 8.Making decisionsTOPICS & SKILLS Giving opinions Agreeing and disagreeing Saying thank you and goodbye Chirs Meier and Pat Johnson wodk together to organize an international sales conference.GRAMMAR Comparatives and superlativesCULTURE A culture quizSimulation 2TOPICS & SKILLS Chris Meier and Johnson work together to organize an international sales conference 作者介绍
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