妈妈的土豆沙拉（英文版）

图书标准信息

• 作者 [加]柳琳娜 著
• 出版社 暨南大学出版社
• 出版时间 2012-10
• 版次 1
• ISBN 9787566801555
• 定价 35.00元
• 装帧 平装
• 开本 16开
• 纸张 铜版纸
• 页数 106页
• 字数 195千字

【内容简介】

《妈妈的土豆沙拉（英文版）》由ReginaM.Stockus著：accordingtothechallenge，opportunityandfocusofthistreatise，Ihopetoclarifyandshedsomelightonthefollowingissues：
·Toidentifywhatsetseachofusapart，whichwillspurustodogreaterthings.
·Todiscoverwhatmakesushappyandthenmotivatesustodosomethingwell.
·Whendowereachthisnirvana?
·Whendoweknowwehavedonethebestthatwecan?
·Whodecides?
·Howdowemeasuretrueefforts?
·Howtocontinuethisideallevelofeffort?
·HowtobalanceERRwithPPRtoachievethisidealstateofoptimumDE?
·Andthegreatestchallengeofall，howtotraintrainersandmanagersandsupervisorstoimplementthesetheoriesintopractice?
·Thegreatestchallenge，especiallyintheservicesector，isachievingDEonasustainablebasiswhenweasHumanscannot?
·Andlastly，whatisthentheideal?

【作者简介】

ReginaMarieStockuswasborntoLithuanianparentsintheexoticCityofRiodeJaneiro，Brazil.Whenshewasonly7yearsold，herentirefamilyimmigratedtoCanada.ShebegantowriteataveryearlyageandContinuedtowriteessaysandarticlesandpoetry，winningseveralwritingcompetitionsinhighschool.AftergraduatingfromTheUniversityofWesternOntarioandRyersonPolytechnicUniversitywith2degreesinBusinessAdministration，sheopenedherownPublicRelationsandEventManagementCompanyworkingwithandinseveralmajor5-starhotelsinToronto，Russia，Latvia，LithuaniaandEstonia.ShepublishedthemonthlynewslettersfortheBalticBusinessCouncilactingasitsExecutiveDirector.In1994，sheorganizedseveraltrademissionstoChinaandtheUSAwithTheDepartmentofExternalAffairsCanadaandworkedwithCESOinthenewlyemergingEasternEuropeanCountriesofRussiaandLithuania.HermainrolewasorganizingtrademissionsandConductingtrainingsessionsinthefieldsofTourismPromotionandHospitalityManagement.ShewasthengivenaspecialinvitationtoaddressandgiveaspeechtotheCommitteeoftheCanadianGovernment'sHouseofCommonsontheEasternBlocEmergingTourismMarkets.

【目录】

Preface
Introduction
Chapter1Observations
Chapter2DiscretionaryEffortExemplified
Chapter3TheHumanElement
Chapter4IsItUptoManagementorOne'sSelf
Chapter5TheConceptofLove
Chapter6TotalQualityManagement（TQM）
Chapter7TheHumanElementandCaseStudies
CaseStudy1HumanResourceManagement（HRM）atMcDonald
CaseStudy2InternationalHumanResourceManagement（IHRM）
CaseStudy3IHRMatFordMotorCompany
Chapter8PersonalGrowth
Chapter9WhatIsPersonalSatisfaction
Chapter10EmployeeEngagement
Chapter11CulturalIntelligence
CaseStudyDisneylandShanghai
Chapter12EnhancingPersonalGrowth
Chapter13PuttingItAllTogether
Conclusion
Appendices
Appendix1KempinskiHotelCorporation
Appendix2HowtoMakeMom'sPotatoSalad
Appendix3TQMinPictures