This book distils experience from working with hundreds of different organisations in a practical, jargon-free way which busy managers will understand and find helpful when considering how to set up a continuous improvement approach in their organisations.Unlike most books on Lean Six Sigma, this guide doesn’t go into complex details of the wide variety Lean Six Sigma tools, but focuses on the role of the manager in creating the right environment to ensure success.
The initial chapters describe the basic principles and important aspects of Lean Six Sigma from a managers’ perspective based on the author’s extensive experience of working at all levels in organisations of different sizes and in different sectors.The second part of the book is a series of case studies from real organisations who have implemented Lean Six Sigma. Written from a leaders’ perspective,Martinasks what approach was taken, what did they learn, what benefits have been achieved, what would they do differently in hindsight andwhat advice would they give to other leaders? ,
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