目录 Unit 1 Room Reservation Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 2 Concierge and Reception Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 3 Switchboard Service Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 4 Housekeeping Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 5 Food and Beverage (I) Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 6 Food and Beverage (11) Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 7 Other Services Warm up Listen & Practice Speak & Act Read & Write Review & Practice Unit 8 Checking Out Warm up Listen & Practice Speak & Act Read & Write Review & Practice Glossary Phrases & Expressions 参考文献
以下为对购买帮助不大的评价