高速铁路乘务工作实务
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￥ 29.92 6.1折 ￥ 49 全新
库存4件
作者李培锁
出版社西南交通大学出版社
ISBN9787564368692
出版时间2019-05
装帧平装
开本16开
定价49元
货号27891902
上书时间2024-11-02
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前言
高速铁路技术的发展方兴未艾，逐渐成为我国一张闪亮的国际名片。伴随着社会的高速发展，人们对轨道交通出行要求呈现快捷、安全、舒适、绿色、智能化向往的趋势。
湖南高速铁路职业技术学院为了适应社会需求和专业发展需要，在总结工作实践基础上，结合国家相关客运规程要求和岗位需求实际，面向校企合作实际以模块化方式精心编制本书。通过这个教程的学习，相信同学们能对高速铁路相关乘务岗位技能需要有更好地掌握。
本书编写的具体分工如下：胡斌负责编写模块一，侯文卿负责编写模块二，黄艺娜负责编写模块三，赵小红负责编写模块四，李培锁负责编写模块五，旷利平负责编写模块六，邓岚负责编写模块七。全书由李培锁、邓岚、赵小红担任主编，负责全书的统稿工作。
本书在编写过程中参考了一些同行专家的图书资料，列在了文后的参考文献中，编写组在此向相关著作人表达诚挚谢意。由于编者水平有限，书中难免存在疏漏之处，望广大读者不吝指出，以期进一步完善。
导语摘要
本书是职业技术教育中，高速铁路交通运输专业用铁路乘务教材，读者对象为中高职高铁乘务专业学生。本书结合国家相关客运规程要求和岗位需求实际，面向校企合作实际以模块化方式精心编写，以期通过这个教程的学习，能够让读者对高速铁路相关乘务岗位技能需求有个很好的掌握。内容展开上，本书从高速铁路概述说起，对设备设施、客运乘务基本要求、具体业务、班组管理、应急处理等服务内容均有系统性介绍，并辅以拓展阅读资料和课后习题。本书与实际应用岗位结合紧密，有较好可操作性。
商品简介
本书是职业技术教育中，高速铁路交通运输专业用铁路乘务教材，读者对象为中高职高铁乘务专业学生。本书结合国家相关客运规程要求和岗位需求实际，面向校企合作实际以模块化方式精心编写，以期通过这个教程的学习，能够让读者对高速铁路相关乘务岗位技能需求有个很好的掌握。内容展开上，本书从高速铁路概述说起，对设备设施、客运乘务基本要求、具体业务、班组管理、应急处理等服务内容均有系统性介绍，并辅以拓展阅读资料和课后习题。本书与实际应用岗位结合紧密，有较好可操作性。
目录模块一
高速铁路概述··································································································· 1内容一
国内外高速铁路发展概况··················································································· 2内容二
高速铁路的技术优势························································································ 16内容三
高速铁路发展趋势··························································································· 24模块二
动车组设备设施······························································································ 31内容一
CRH1型动车组车内设备设施··········································································· 32内容二
CRH2型动车组车内设备设施··········································································· 40内容三
CRH3型动车组车内主要设备设施···································································· 48内容四
CRH5型动车组车内设备设施··········································································· 55内容五
CRH380A型动车组车内设备设施····································································· 66模块三
动车组客运乘务人员基本要求··········································································· 77内容一
动车组客运乘务工作概述················································································· 78内容二
动车组客运乘务人员日常礼仪规范···································································· 83内容三
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