目录 Introduction 导言 Section 1一Ever/day business communication 日常商务沟通 Unit 1 Communicating clearly(Northern irish,English) 清晰地沟通 Unit 2 Understanding different accents(East Coast US,Indian) 听懂不同的口音 Unit 3 Conference calls(Engiish,Scottish,I rish,Indian) 电话会议 Unit 4 Vaicemails(Canadian,English,Chinese,Thai) 语音信箱
Section 2一Working internationally:some impressions 国际工作背景:一些印象 Unit 5 USA and Canada(Midwest US,Southern US,Canadian) 美国和加拿大 Unit 6 keland end Germany(Irish,Peruvian) 爱尔兰和德国 Unit 7 India(Indian,Sco#ish) 印度 Unit 8 China(Chinese) 中国
Section 3—0utside the 0ffice 办公室之外的商务会话 Unit 9 Making arrangements{Canadian,Scottish,English,Brazilian] 做出安排 Unit 10 Business hospitality(Japanese,Southern USl 商业应酬 Unit 11 Talking about food(Chinese,Japanese,East Coast US, Scottish,Palestinian) 谈论食物 Unit 12 Work-life balance(English,Southern USl 工作一生活平衡
Section 4一Everyday business matters 日常商务事项 Unit 13 Talking about you r work(Polish,Australian) 谈论工作 Unit 14 Finance and accounting(New Zealand,Southern US) 财务和会计 Unit 15 Parental leave and redundancy(English,Sco~ish】 育婴假和裁员 Unit 16 Planning a business trip(Scoffish.English) 计划商务旅行
Section 5一CulturaI considerations 文化考量 Unit 17 Cross-cultural negotiation(Japanese,French,Chinese】 跨又化谈判 Unit 18 Written and spoken communication(West Coast US,Chinese, Scottish) 书面和口语沟通 Unit 19 Meeting and greeting(Spanish,Italian,Canadian) 见面和打招呼 Unit 20 Working hours and the office environment(Spanish,Italian, South Afr/can) 工作时长和办公环境
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