目录 Chapter 1 Essentials for Business English Correspondence 1.1 The Meaning and Functions of Business English Correspondence 1.2 Writing Principles of Business English Correspondence 1.3 The Structure and Format of Business English Correspondence 1.4 E-mail and Fax 1.5 Exercises Chapter 2 Establishing Business Relations 2.1 Brief Introduction 2.2 Specimen Letters 2.3 Writing Steps and Tips 2.4 Useful Expressions on Establishing Business Relations 2.5 Exercises Chapter 3 Enquiries and Replies 3.1 Brief Introduction 3.2 Specimen Letters 3.3 Writing Steps and Tips 3.4 Useful Expressions on Enquiries and Replies 3.5 Exercises Chapter 4 Quotations or Offers 4.1 Brief Introduction 4.2 Specimen Letters 4.3 Writing Steps and Tips 4.4 Useful Expressions on Quotations or Offers 4.5 Exercises Chapter 5 Counter-offers and Acceptance 5.1 Brief Introduction 5.2 Specimen Letters 5.3 Writing Steps and Tips 5.4 Useful Expressions on Counter-offers and Acceptance 5.5 Exercises Chapter 6 Orders and Their Fulfillment 6.1 Brief Introduction 6.2 Specimen Letters 6.3 Writing Steps and Tips 6.4 Useful Expressions on Orders and Their Fulfillment 6.5 Exercises Chapter 7 Terms of Payment 7.1 Brief Introduction 7.2 Specimen Letters 7.3 Writing Steps and Tips 7.4 Useful Expressions on Terms of Payment 7.5 Exercises Chapter 8 Packing 8.1 Brief Introduction 8.2 Specimen Letters 8.3 Writing Steps and Tips 8.4 Useful Expressions on Packing 8.5 Exercises Chapter 9 Insurance 9.1 Brief Introduction
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